Reviews of Private Internet Access VPN

By: PIA Private Internet Access, Inc App

List of user reviews and ratings for Private Internet Access VPN

Total ratings

4.47 (Rating count: 107,977)

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Review summary

Overall, users find Private Internet Access VPN easy to use, with reliable, fast performance and solid value for money. Many praise stability and ease of setup. However, several reviews report downsides: repeated disconnects and startup failures, login/password issues across devices, and streaming compatibility problems (Netflix). Some users also cite billing charges during a supposed free trial and device-specific instability.

Pros

Easy to use
Reliable and stable connection
Fast speeds
Great value for money
Consistent, positive performance (long-term use)

Cons

Frequent disconnections / instability
Login and password issues across devices, including password resets
Netflix / streaming not working
Billing charges during the free trial
Device-specific startup/instability on some devices (e.g., Google Pixel)

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User Reviews

Recent rating average: 4.00

All time rating average: 4.47

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20% (185)

Date	Author	Comment
2026-08-10	Ch*****	Excellent company, app and ongoing development. I've been a customer of PIA for many, many years and any issues I've had with the app were resolved promptly.
Excellent company, app and ongoing development. I've been a customer of PIA for many, many years and any issues I've had with the app were resolved promptly.
2026-08-10	J *****	solved my crashing problem and now working extremely well
solved my crashing problem and now working extremely well
2026-08-10	Ro*****	I have always loved this vpn. it worked great when I had an iPhone. I just switched to a galaxy folder and sadly this app doesn't work with it. The vpn will only connect for a few moments before disconnecting. Very sad to see its not compatible. I will be looking for a new vpn.
I have always loved this vpn. it worked great when I had an iPhone. I just switched to a galaxy folder and sadly this app doesn't work with it. The vpn will only connect for a few moments before disconnecting. Very sad to see its not compatible. I will be looking for a new vpn.
2026-08-10	To*****	safe
safe
2026-08-09	Ka*****	very good
very good
2026-08-09	Ak*****	i really like this app
i really like this app
2026-08-09	Ma*****	it be nice if it wasn't disconnecting all the time even on cellular data, decent but still lots to improve upon.
it be nice if it wasn't disconnecting all the time even on cellular data, decent but still lots to improve upon.
2026-08-09	Ad*****	good application
good application
2026-08-09	En*****	I enjoyed this app
I enjoyed this app
2026-08-09	Te*****	👍
👍