Reviews of Private Internet Access VPN

By: PIA Private Internet Access, Inc

List of user reviews and ratings for Private Internet Access VPN

Total ratings

4.48 (Rating count: 107,282)

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Review summary

Overall, users find Private Internet Access VPN easy to use, with reliable, fast performance and solid value for money. Many praise stability and ease of setup. However, several reviews report downsides: repeated disconnects and startup failures, login/password issues across devices, and streaming compatibility problems (Netflix). Some users also cite billing charges during a supposed free trial and device-specific instability.

Pros

Easy to use
Reliable and stable connection
Fast speeds
Great value for money
Consistent, positive performance (long-term use)

Cons

Frequent disconnections / instability
Login and password issues across devices, including password resets
Netflix / streaming not working
Billing charges during the free trial
Device-specific startup/instability on some devices (e.g., Google Pixel)

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User Reviews

Recent rating average: 3.80

All time rating average: 4.48

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1% (156)

Date	Author	Comment
2026-06-30	Mi*****	Will not connect to any city's
Will not connect to any city's
2026-06-30	Sh*****	App won't even open, need to be able to give zero stars
App won't even open, need to be able to give zero stars
2026-06-29	Br*****	Subscription renewal took my money and then cancelled my subscription. Despite emailing support several times they claim they can't find the payment despite having the PayPal details.
Subscription renewal took my money and then cancelled my subscription. Despite emailing support several times they claim they can't find the payment despite having the PayPal details.