Reviews of Pristine Auction

By: Pristine Auction App

List of user reviews and ratings for Pristine Auction

Total ratings

4.78 (Rating count: 551)

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Review summary

Users appreciate the wide variety of authentic collectibles and the fun auction experience offered by the app. However, many report frequent technical issues including crashes, freezing, payment problems, and auction timer bugs. High fees, especially shipping and buyer's premiums, are a common complaint. Customer service is criticized for slow responses and poor problem resolution, leading to distrust. While the app's design is user-friendly, technical and operational challenges significantly hinder the overall user experience.

Pros

Fun and easy to use auction interface
Wide variety of items for collectors
Generally authentic items are sold
User-friendly and organized app design
Occasional fast delivery and polite customer service

Cons

App frequently crashes, freezes, and has login/payment processing issues
High and sometimes hidden fees including buyer's premium and excessive shipping costs
Auction timers often malfunction or are inconsistent, causing confusion
Poor customer service with slow responses and unresolved refund/shipment problems
Payment and checkout system is unreliable, causing bidding and payment difficulties

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User Reviews

Recent rating average: 4.90

All time rating average: 4.78

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19% (17)

Date	Author	Comment
2026-09-06	ci*****	selection is good, but the buyers fees are pretty high. expect to pay approximately 20% more than bid plus shipping on anything.
selection is good, but the buyers fees are pretty high. expect to pay approximately 20% more than bid plus shipping on anything.
2026-09-06	Sa*****	extremely satisfied with my purchases and amazing customer service
extremely satisfied with my purchases and amazing customer service
2026-09-05	Vo*****	Great app to purchase collectibles. I've found and purchased dozens of Amazing GIANTS stuff for a great price from them.
Great app to purchase collectibles. I've found and purchased dozens of Amazing GIANTS stuff for a great price from them.
2026-09-05	Ed*****	My basement is full pristine items great quality and custom service
My basement is full pristine items great quality and custom service
2026-09-05	Er*****	like
like
2026-09-05	Ba*****	I find Pristine Auctions to offer the best merchandise over a variety of fields. Not only do they offer memorabilia, but they have awesome art, coin and card auctions. They have fast shipping and if you have a problem, they answer emails promptly and solve problems quickly. Overall they are a five-star company!
I find Pristine Auctions to offer the best merchandise over a variety of fields. Not only do they offer memorabilia, but they have awesome art, coin and card auctions. They have fast shipping and if you have a problem, they answer emails promptly and solve problems quickly. Overall they are a five-star company!
2026-09-05	Tr*****	Great Auction House! Tremendous options and really enjoy browsing the options.
Great Auction House! Tremendous options and really enjoy browsing the options.
2026-09-05	Da*****	This company has had some amazing finds! it also helps that they are local to AZ so I can pick up my orders and save on shipping!
This company has had some amazing finds! it also helps that they are local to AZ so I can pick up my orders and save on shipping!
2026-09-05	Sh*****	amazing app to bid on youre dream athletes!! totally recommend it!!
amazing app to bid on youre dream athletes!! totally recommend it!!
2026-09-05	Sh*****	all I can say .... is its addictive, lol It started with searching for Knicks gear .... a month later I'm bidding on Babe Ruth baseballs and have every dream memorabilia item I could have ever imagined. A+ site for ease of use and quality of constant inventory (my wife even joined and got me a Joe Dimaggio autographed photo). The site is great and I highly recommend.
all I can say .... is its addictive, lol It started with searching for Knicks gear .... a month later I'm bidding on Babe Ruth baseballs and have every dream memorabilia item I could have ever imagined. A+ site for ease of use and quality of constant inventory (my wife even joined and got me a Joe Dimaggio autographed photo). The site is great and I highly recommend.