Reviews of Pristine Auction

By: Pristine Auction App

List of user reviews and ratings for Pristine Auction

Total ratings

4.74 (Rating count: 540)

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Review summary

Users appreciate the wide variety of authentic collectibles and the fun auction experience offered by the app. However, many report frequent technical issues including crashes, freezing, payment problems, and auction timer bugs. High fees, especially shipping and buyer's premiums, are a common complaint. Customer service is criticized for slow responses and poor problem resolution, leading to distrust. While the app's design is user-friendly, technical and operational challenges significantly hinder the overall user experience.

Pros

Fun and easy to use auction interface
Wide variety of items for collectors
Generally authentic items are sold
User-friendly and organized app design
Occasional fast delivery and polite customer service

Cons

App frequently crashes, freezes, and has login/payment processing issues
High and sometimes hidden fees including buyer's premium and excessive shipping costs
Auction timers often malfunction or are inconsistent, causing confusion
Poor customer service with slow responses and unresolved refund/shipment problems
Payment and checkout system is unreliable, causing bidding and payment difficulties

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User Reviews

Recent rating average: 4.00

All time rating average: 4.74

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22% (17)

Date	Author	Comment
2026-09-04	Je*****	love the selection
love the selection
2026-09-03	Un*****	Amazingly fun
Amazingly fun
2026-09-01	Kr*****	I truly enjoy using the Pristine Auction app for my Android phone. I've never had any issues with it; & they are a company who I continously trust to deliver authentic products at competitive prices. Thanks for everything!
I truly enjoy using the Pristine Auction app for my Android phone. I've never had any issues with it; & they are a company who I continously trust to deliver authentic products at competitive prices. Thanks for everything!
2026-09-01	Ki*****	Intuitive and easy to use.
Intuitive and easy to use.
2026-08-19	Dr*****	goos app. very high buyers fee.
goos app. very high buyers fee.
2026-08-19	Ja*****	items aren't always what they say they are
items aren't always what they say they are
2026-08-19	Ja*****	this auction site and app is a complete scam. never buy from them they dont sell you what they say they mis leading you and scam you there Mystery packs are completely dishonest.
this auction site and app is a complete scam. never buy from them they dont sell you what they say they mis leading you and scam you there Mystery packs are completely dishonest.
2026-08-16	Th*****	This app works so much better than tapping on the Facebook ads. I don't have email on my phone, so when I use the ads at work, Pristine gets suspicious and sends me an email... which i can't access. The app eliminates all that and I can sign in whenever! Love it!
This app works so much better than tapping on the Facebook ads. I don't have email on my phone, so when I use the ads at work, Pristine gets suspicious and sends me an email... which i can't access. The app eliminates all that and I can sign in whenever! Love it!
2026-08-12	Ch*****	This is quite honestly BS and basically you don't get what you pay for w/ very high fees! DO NOT GET FANECED BY ALL THESE BS "MYSTERY BOXES, CASES, PACKS." They're packed based on how much you pay for them with barely anything decent and no longer of much value because they're just older items that are no longer selling. Old/retired/HOF players which many of their items are no longer good market and these items are overflowing the market with tons of them. You pay $50 + fees, expect $20 back.
This is quite honestly BS and basically you don't get what you pay for w/ very high fees! DO NOT GET FANECED BY ALL THESE BS "MYSTERY BOXES, CASES, PACKS." They're packed based on how much you pay for them with barely anything decent and no longer of much value because they're just older items that are no longer selling. Old/retired/HOF players which many of their items are no longer good market and these items are overflowing the market with tons of them. You pay $50 + fees, expect $20 back.
2026-08-10	Er*****	amazing love it. Good deals.
amazing love it. Good deals.