Prime Way Driver

Prime Way Driver is the driver app for the Prime Way ride-hailing platform in
Cambodia. It is built for professional ride and taxi drivers to receive ride
requests, navigate to passengers and destinations, complete trips, and manage
their earnings.

With Prime Way Driver you can accept both real-time (instant) and pre-booked
(scheduled) ride orders, follow turn-by-turn navigation for every trip, chat with
passengers, track your payouts, and manage your driver profile, vehicle, and
wallet — all from one app.

KEY FEATURES
• Ride dispatch — new ride requests are sent directly to your phone; accept with
one tap, with no need to compete for orders.
• Instant & scheduled orders — accept real-time rides and pre-booked trips so you
can plan your day and fill your schedule.
• Trip navigation — turn-by-turn, voice-guided directions covering every stage:
going to pickup → waiting → in-trip → arrival at destination.
• Passenger chat with translation — message riders directly, with built-in
translation to help you communicate across languages.
• Departure reminders — alerts 30 and 15 minutes before a scheduled pickup so you
leave on time.
• Order Center — view full trip details and your complete order history.
• Wallet & payouts — see your fare and commission breakdown after each trip and
withdraw your earnings to your local bank account.
• SOS safety — a one-tap emergency alert can share your location with our safety
team.
• Incident reporting — report problems and reach customer support quickly.
• Driver account — phone (OTP) login, driver profile, vehicle information, and
safety certification.
• Real-time push notifications — alerts for new orders, trip updates, reminders,
and passenger messages.

WHO IT'S FOR
Prime Way Driver is for approved Prime Way drivers in Cambodia. A registered and
verified driver account is required to sign in and receive orders.

PERMISSIONS AND WHY WE USE THEM
• Location (foreground and background) — to match you with nearby ride requests,
provide trip navigation, and share your position with the platform during active
trips. Required to receive orders and complete trips.
• Notifications — to alert you to new ride requests, scheduled-trip reminders,
passenger messages, and trip updates.
• Camera — for driver verification and vehicle inspection photos.
• Foreground service and background connection — to keep order dispatch and
navigation active during a trip when the app is in the background.
• Display over other apps — to show key trip information on the lock screen while
you drive.

REQUIREMENTS
• An approved Prime Way driver account.
• An Android device with location services enabled and an internet connection.

For help, contact customer support inside the app or visit the security center.