Reviews of OnePrep

By: PrepLadder

List of user reviews and ratings for OnePrep

Total ratings

3.40 (Rating count: 2,578)

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Review summary

Users appreciate the app for consolidating top CA coaching faculty at affordable rates with good customer service and useful learning tools. However, there are recurring issues with technical glitches like video playback, login problems, and credit hour tracking. A major complaint is the lack of PC/laptop access, forcing lengthy study sessions on small mobile screens, which affects usability. Some also wish for better organization of content and more effective doubt resolution features. Overall, the app has valuable content but suffers from frustrating usability and support issues.

Pros

Provides access to CA coaching from renowned and qualified faculty in one platform.
Affordable pricing for the courses compared to other options.
Customer care and support team is responsive and helpful, resolving issues within reasonable time frames.
Includes helpful learning features such as timestamps, PDF notes, slides, and class content accessible during lectures.
The app is generally easy to use and provides content access anytime and anywhere on mobile devices.

Cons

Frequent technical glitches including videos not playing, credit hours not updating correctly, and continuous buffering issues.
Inability to access classes or app content on laptops or PC; limited to mobile devices only, causing user discomfort.
Issues with account login such as OTP not received, device limit reached errors, or being unable to log in despite having active plans.
Lack of clear subject-wise schedule or index for topics covered in each class, making it difficult to locate specific content efficiently.
Poor experience with doubt resolution or interaction features; some users report no response on doubts or missing doubt columns.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.40

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233% (7)

Date	Author	Comment
2024-10-29	Sr*****	The app was pathetic. When i open the app for classes. It is showing your system is not passing our security checks. So, please contaalct your vendor for the offical release of the app. I am using Samsung phone. I am not able to figure out when samsung is using uncertified operating system for the god sake I humbly request for clearing this bug in the app
The app was pathetic. When i open the app for classes. It is showing your system is not passing our security checks. So, please contaalct your vendor for the offical release of the app. I am using Samsung phone. I am not able to figure out when samsung is using uncertified operating system for the god sake I humbly request for clearing this bug in the app
2023-06-30	De*****	Disgusting app ,it's always comes with new problems, some time otp not coming,some time maximum devices reached up etc . Please rectify it ASAP, as it leads to wastage of time It has been 2 days still they had not fix the bug yet. Neither they are supporting ,they are not taking calls not reverting back .I don't know when will they fix the same.
Disgusting app ,it's always comes with new problems, some time otp not coming,some time maximum devices reached up etc . Please rectify it ASAP, as it leads to wastage of time It has been 2 days still they had not fix the bug yet. Neither they are supporting ,they are not taking calls not reverting back .I don't know when will they fix the same.