Premera MyCare

Name: Premera MyCare
Rating: 3.702381 (84 reviews)
Author: Premera Blue Cross

By: Premera Blue Cross

Timely & personalized virtual care

This app was removed from Google Play Store on 2025-07-15

Features & Capabilities

Premera MyCare is a comprehensive virtual care Chrome extension designed for members to access in-network healthcare options conveniently. It offers timely and personalized care across multiple domains including primary and urgent medical care, mental health support, substance use treatment, and physical therapy.

Users can connect with board-certified doctors via text or video for common conditions such as colds, flu, UTIs, skin issues, and respiratory concerns. Mental health services provide access to therapists and medication management through virtual talk therapy, helping users maintain their emotional well-being. The app also offers respectful addiction treatment for alcohol and opioid use disorders, and personalized physical therapy consultations with tailored exercise plans. Note that Premera MyCare is meant for non-emergency care and should be used according to the user's specific health plan benefits.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

3.3.02 Last updated: 2025-05-16

Version code:

8243921

Creation date:

2020-11-30

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.REORDER_TASKS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk

Size:

43.31MB

Email:

mo*****@premera.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-07-15

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Premera Blue Cross

Google Play Store

https://play.google.com/store/apps/details?id=com.premera.mycare

Email:

mo*****@premera.com

Website:

https://www.premera.com/visitor/mycare

User Reviews

Users appreciate Premera MyCare for quick, convenient virtual doctor visits and managing care remotely, noting courteous providers and good GPS-based provider searches. However, many reviews highlight major issues: the app primarily redirects to other third-party apps, login and connectivity problems, outdated provider information, crashing during telehealth visits, and poor registration experience. These problems lead to frustration and limit the app's effectiveness, with several users recommending visiting the website or consolidating all services in a single unified app.

Pros

Provides easy access to virtual doctor visits, saving time and effort compared to going to urgent care.
Helpful and courteous healthcare providers during virtual appointments.
Good for managing chronic conditions from home without needing to visit in person.
Fast response times with minimal waiting during virtual doctor consultations.
Allows searching for care providers using GPS, useful when in unfamiliar locations.

Cons

App mainly redirects users to third-party apps instead of offering integrated services, which frustrates users.
Login issues preventing users from accessing their Premera accounts through the app.
The provider database is often outdated, showing closed or nonexistent providers, especially in smaller cities.
The app crashes or fails to connect properly during virtual visits, causing repeated sign-ins or inability to complete appointments.
Registration is cumbersome as it must be done on phone rather than website; some features require entering credit card details despite insurance coverage. "Try again" errors and frequent redirections to websites reduce usability.

Recent reviews

Useless app. It just links to other 3rd party apps.

Na*****, 2024-12-28

This app is supposed to be for virtual care, like the message that gets us to download the previous app.... Now this app only directs you to download more apps and sign up for 3rd party subscriptions. Nothing is labeled but there are warnings that some things are covered and some are not, no way to sort that so far. This app is basically completely useless and only exists to scrape your data to sell. It only refers you to download more apps. No useful information is provided in this app.