List of user reviews and ratings for PostSnap: Premium Photo Prints
Total ratings
4.20 (Rating count: 295)
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Review summary
Pros
- Quality of the finished cards is excellent
- Easy to use
- Quick turnaround from compilation to dispatch
- Lovely way to keep family updated
- Good value for money
Cons
- Frequent bugs and glitches
- Poor customer service
- Issues with payment processing
- Inability to use certain photo sources
- Long delivery times
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User Reviews
Recent rating average: 2.70
All time rating average: 4.20
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-05-28 | choosing photos ok, bit of a palaver to get to the saved folder, can't seem to make collages like I can on the website. Couldn't use PayPal as kept hanging so gave in and used card details. Not as easy to use as snapfish | ||
| choosing photos ok, bit of a palaver to get to the saved folder, can't seem to make collages like I can on the website. Couldn't use PayPal as kept hanging so gave in and used card details. Not as easy to use as snapfish | |||
| 2024-02-20 | Card is cute but they add an extra message begging you to scan their QR code to reply which eats into your available word count and then DONT include it in the preview before you buy and make it sound like a cutesy p.s. message you wrote. I didn't agree to have them track the people I sent postcards to via a QR code?? I bet they sell the data as well, very dodgy. | ||
| Card is cute but they add an extra message begging you to scan their QR code to reply which eats into your available word count and then DONT include it in the preview before you buy and make it sound like a cutesy p.s. message you wrote. I didn't agree to have them track the people I sent postcards to via a QR code?? I bet they sell the data as well, very dodgy. | |||
| 2023-08-25 | Increasingly buggy. Poor communication from Customer Service. Looking for alternatives after many years. | ||
| Increasingly buggy. Poor communication from Customer Service. Looking for alternatives after many years. | |||
| 2023-07-26 | easy to use but PayPal seemed to keep timing it out at the end, hopefully just a wee blip at the time. overall very good | ||
| easy to use but PayPal seemed to keep timing it out at the end, hopefully just a wee blip at the time. overall very good | |||
| 2023-07-08 | great except you cannot use the remaining balance of your post credit in conjunction with a credit/debit card. meaning the company gets your money. I've emailed to ask them but no reply. | ||
| great except you cannot use the remaining balance of your post credit in conjunction with a credit/debit card. meaning the company gets your money. I've emailed to ask them but no reply. | |||
| 2023-05-31 | Very bad experience. Customer service is great at keeping you in loop. | ||
| Very bad experience. Customer service is great at keeping you in loop. | |||
| 2023-05-19 | Easy to use and a lovely quick way to keep grandparents who don't have a smart phone up to date with family achievements. | ||
| Easy to use and a lovely quick way to keep grandparents who don't have a smart phone up to date with family achievements. | |||
| 2023-04-14 | For the product I would give this a 5 star, however for the app itself 3 stars. There seems to be several glitches with it. I somehow managed to order two of the same card and I am trying to contact customer service to cancel the second one and the app won't allow me to do so. | ||
| For the product I would give this a 5 star, however for the app itself 3 stars. There seems to be several glitches with it. I somehow managed to order two of the same card and I am trying to contact customer service to cancel the second one and the app won't allow me to do so. | |||
| 2022-11-06 | I had to redo the card several times. submitting payment info has glitches. better to pre pay. quality of the finished cards is excellent | ||
| I had to redo the card several times. submitting payment info has glitches. better to pre pay. quality of the finished cards is excellent | |||
| 2022-08-22 | Guys did y'all push a new update?? I have loved this app for like a year and use it like crazy but now it's so buggy. It force restarts constantly and I can't complete a postcard. Adding a picture, trying to make a collage, adding an address all these things make it restart. I used this app so much I really hope y'all fix it! | ||
| Guys did y'all push a new update?? I have loved this app for like a year and use it like crazy but now it's so buggy. It force restarts constantly and I can't complete a postcard. Adding a picture, trying to make a collage, adding an address all these things make it restart. I used this app so much I really hope y'all fix it! | |||
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