Reviews of PointClickCare Companion

By: PointClickCare Technologies Inc App

List of user reviews and ratings for PointClickCare Companion

Total ratings

3.06 (Rating count: 74)

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Review summary

Users appreciate the ease of use and offline capabilities of the PointClickCare Companion app, noting its usefulness alongside the web platform. However, multiple reviews report persistent login problems, frequent glitches, and poor Android support. The redesigned interface has caused confusion, and compatibility issues on Android devices lead to frustration. Overall, while the app has beneficial features, persistent technical and usability issues impact the experience negatively.

Pros

App is very easy to use when functional.
Helpful as a companion to the web-based PointClickCare system.
Allows tracking of daily work and tasks.
Useful during internet outages for offline work.

Cons

Frequent login issues including incorrect password errors and inability to sign in.
App is buggy and crashes or glitches often on Android devices.
Poor support and lack of timely updates for Android app issues.
User interface changes made the app more complicated and less user-friendly compared to previous versions.
App compatibility and screen sizing problems on some Android devices.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.06

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50% (11)

Date	Author	Comment
2025-01-13	Le*****	It takes so long to log in. Its always a problem with the system.
It takes so long to log in. Its always a problem with the system.
2024-12-18	Ki*****	I have installed and uninstalled this app , everything thing comes up but it won't give me an option to save the things that I have scanned.
I have installed and uninstalled this app , everything thing comes up but it won't give me an option to save the things that I have scanned.
2024-09-11	Ke*****	Always says password is incorrect.
Always says password is incorrect.
2024-09-11	An*****	Why come you all don't have the point of care mobile app. I can't chart for an android phone, you have the app for an iPhone but not for android. ( the app with the bed)
Why come you all don't have the point of care mobile app. I can't chart for an android phone, you have the app for an iPhone but not for android. ( the app with the bed)
2024-07-25	Sh*****	Great app but dislike the fact that it is so different from apple products to android products. It makes it difficult to find what you need on either one
Great app but dislike the fact that it is so different from apple products to android products. It makes it difficult to find what you need on either one
2024-05-16	Ri*****	Like
Like
2023-12-24	Ni*****	Does not sign in
Does not sign in
2023-12-18	Ri*****	Like
Like
2023-11-21	no*****	I can't get on to it.
I can't get on to it.
2023-11-20	Tr*****	It's so easy, plus u keep track on what u did for the day
It's so easy, plus u keep track on what u did for the day