Reviews of PNB Digital

By: Philippine National Bank

List of user reviews and ratings for PNB Digital

Total ratings

3.13 (Rating count: 40,414)

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Review summary

User reviews for PNB Digital on Android consistently report crashes and force closes, with the app failing to open or stay responsive. Many complain of lag and slow performance. Login and sign-up are problematic, including OTP delays and not receiving OAC. Frequent update prompts disrupt usage, sometimes worsening the app. Some users report issues with transfers/withdrawals and accounts getting locked or password reset options missing. Overall reliability is poor, with customer service experiences cited as unhelpful by many.

Pros

Cons

Frequent crashes/force closes; the app often won’t open or stay responsive.
Laggy, slow performance and unresponsive UI.
Login and sign-up problems, including OTP delays and not receiving OAC.
Frequent update prompts that disrupt usage and sometimes worsen performance.
Issues with transfers/withdrawals and account access (e.g., account lock, missing password reset options).

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User Reviews

Recent rating average: 1.00

All time rating average: 3.13

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134% (452)

Date	Author	Comment
2026-06-17	Ne*****	super bad. Everytime I log in it automatically closed even my wifi is in good condition.
super bad. Everytime I log in it automatically closed even my wifi is in good condition.
2026-06-16	Ll*****	infuriating! this app keeps crashing.
infuriating! this app keeps crashing.
2026-06-16	jh*****	every time I open your online banking it automatically close always not easy access
every time I open your online banking it automatically close always not easy access