Reviews of pMD

By: pMD App

List of user reviews and ratings for pMD

Total ratings

4.63 (Rating count: 1,812)

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Review summary

Overall sentiment is mixed: users praise ease of use, reliable audio/video, and the ability to conduct remote visits with helpful providers, and some say it's better than going to the office. However, recurring issues include call drops/delays, usability gaps like accessing messages and limited personalization options, privacy concerns, and occasional lack of provider responsiveness. The app shows promise for remote care and communication but needs stability, improved UX, and stronger privacy assurances.

Pros

Easy to use and navigate; convenient for remote appointments.
Clear audio and video quality during calls.
Helpful, professional doctors and responsive support staff.
More convenient and time-saving than in-person visits.
Keeps users in touch with their employer or agency.

Cons

Calls can drop or experience delays toward the end, hurting reliability.
Usability and UX gaps, including difficulty accessing messages and limited settings.
Security/privacy concerns and perceived lack of robust support.
Inconsistent provider responsiveness (some doctors don’t respond).

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User Reviews

Recent rating average: 4.30

All time rating average: 4.63

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21% (25)

Date	Author	Comment
2026-09-14	Ta*****	super easy and convenient to use
super easy and convenient to use
2026-09-09	Ro*****	the app works great. easy to use and access the televisit. there just needs to be a way to blur my background as the patient.
the app works great. easy to use and access the televisit. there just needs to be a way to blur my background as the patient.
2026-09-09	Di*****	absolutely 💯 easy to use!
absolutely 💯 easy to use!
2026-09-09	Da*****	terrible app. no help whatsoever!!!!!
terrible app. no help whatsoever!!!!!
2026-09-08	As*****	video was very blurry
video was very blurry
2026-09-08	So*****	I'm really happy with how my visit went. The doctor made me feel at ease and answered all my questions.
I'm really happy with how my visit went. The doctor made me feel at ease and answered all my questions.
2026-09-02	Da*****	Excellent!
Excellent!
2026-09-01	Tr*****	I used this app. for the first time today. It was easy to use, audio and video were both nice and clear. This wonderful app. saved me a trip to the office.
I used this app. for the first time today. It was easy to use, audio and video were both nice and clear. This wonderful app. saved me a trip to the office.
2026-08-26	Sy*****	Great video call
Great video call
2026-08-19	My*****	I would recommend Dr Kempton to anyone. he made me feel heard and respectful and he takes the time to address all of your concerns
I would recommend Dr Kempton to anyone. he made me feel heard and respectful and he takes the time to address all of your concerns