Reviews of PLAZA App

By: TouchSource

List of user reviews and ratings for PLAZA App

Total ratings

3.22 (Rating count: 246)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The Plaza App is praised for features like discounts and internal maps and for overall positive sentiment, but it suffers from recurring stability problems. Users report repeated launch failures, loading screens, and crashes during reservation flows, along with automatic logouts after updates. These reliability issues hinder usability despite otherwise useful features like navigation and offers.

Pros

Positive overall sentiment toward the Plaza App among multiple reviewers.
Reported friendly staff/service (polite guards and good treatment).
Discounts are available in the app.
Some users find the mall navigation/ maps feature useful.

Cons

App crashes or won't open, especially after updates (persistent launch failures).
App gets stuck on loading or startup screen after closing and requires reinstall.
Reservation/scheduling flow crashes or is non-functional (date selection causes crashes).
App logs out automatically after updates / session management issues.
Registration to access mall features / gatekeeping behavior.

Upgrade to see all 52 reviews

User Reviews

Recent rating average: 2.60

All time rating average: 3.22

Upgrade to see all 52 reviews

65% (34)

Date	Author	Comment
2025-07-28	Ba*****	que porqueria, no puedes comprar en el app.
que porqueria, no puedes comprar en el app.
2025-07-24	Af*****	This Plaza App is the worst !! The app won't open. I've tried repeated times for 2 days straight. It keeps giving the message: "Sorry for the inconvenience. Please try again in a few minutes." Tried uninstalling and reinstalling it on my Samsung Galaxy phone, but the issue persists. Gave 1⭐️ which is too generous, but there's no option for zero stars !!
This Plaza App is the worst !! The app won't open. I've tried repeated times for 2 days straight. It keeps giving the message: "Sorry for the inconvenience. Please try again in a few minutes." Tried uninstalling and reinstalling it on my Samsung Galaxy phone, but the issue persists. Gave 1⭐️ which is too generous, but there's no option for zero stars !!
2025-05-02	Vi*****	The app won't let me open after the update, which hasn't loaded for a year. I want to see about events, deals, and dinner. It says: Sorry for the inconvenience. Please try again in a few minutes.
The app won't let me open after the update, which hasn't loaded for a year. I want to see about events, deals, and dinner. It says: Sorry for the inconvenience. Please try again in a few minutes.