List of user reviews and ratings for Planoly: Social Media Planner
Total ratings
3.51 (Rating count: 21,940)
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Review summary
Pros
- Solid concept for planning and visualizing your grid
- Clean and easy-on-the-eyes UI/overall look
- Auto-post scheduling available (even in the free version)
- Helpful grid planning features that let you preview how posts will appear
Cons
- Frequent Instagram connectivity issues: repeated disconnections, login problems, and re-linking requirements
- App is slow, clunky, and often unstable with lag, crashes, or drafts that don’t save
- Android-specific feature gaps: essential editing/cropping tools and other functionalities missing on Android
- Upload and import limitations: small batch uploads (e.g., 5 at a time) and overall limits plus inconsistent import behavior
- Reliability problems with posting and syncing: grid failing to load, periodic failures to auto-post, and frequent re-linking needed
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User Reviews
Recent rating average: 1.60
All time rating average: 3.51
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-05-04 | I got problem posting on tik tok Images... failed to be posted message came up , I did contact the customers care support to explain the problem , they didnt check my account and couldn't see the failed post ( even if there is a section for failed post in the app ) I brought the concern during the 30 days free period to try ... I have been requested to share proof and picture of the error , wich I did on email reply ... 3 days silence .... 30 days finished , bill came up and paid... still no re | ||
| I got problem posting on tik tok Images... failed to be posted message came up , I did contact the customers care support to explain the problem , they didnt check my account and couldn't see the failed post ( even if there is a section for failed post in the app ) I brought the concern during the 30 days free period to try ... I have been requested to share proof and picture of the error , wich I did on email reply ... 3 days silence .... 30 days finished , bill came up and paid... still no re | |||
| 2026-04-16 | keeps crashing | ||
| keeps crashing | |||
| 2026-03-27 | It's been 4 years and I'm out. The app just slowly started declining. Adding in paywall restrictions here and there and then their UI did it for me. Disappointing. So far, so good. You do need a business account to enjoy everything this app has to offer BUT it's still extremely beneficial for other accounts. I prep and plan out everything in this app ahead of time. Posting has gone from trying to hurry up and figure out a good caption and find good hashtags to copying, pasting, and posting. | ||
| It's been 4 years and I'm out. The app just slowly started declining. Adding in paywall restrictions here and there and then their UI did it for me. Disappointing. So far, so good. You do need a business account to enjoy everything this app has to offer BUT it's still extremely beneficial for other accounts. I prep and plan out everything in this app ahead of time. Posting has gone from trying to hurry up and figure out a good caption and find good hashtags to copying, pasting, and posting. | |||
| 2026-02-06 | Fb profile Professional Mode unavailable for this profile. | ||
| Fb profile Professional Mode unavailable for this profile. | |||
| 2025-11-17 | The concept is solid but the website and app are not. I'm constantly needing to reconnect my Instagram which becomes a huge deterrent from using the app all together. And as of today, importing photos via Instagram shareable link is not working. which is just another feature and a long list of desirable features that sadly don't work. | ||
| The concept is solid but the website and app are not. I'm constantly needing to reconnect my Instagram which becomes a huge deterrent from using the app all together. And as of today, importing photos via Instagram shareable link is not working. which is just another feature and a long list of desirable features that sadly don't work. | |||
| 2025-10-28 | very clunky. very slow. very annoying to use. drafts don't save well. and once you've made drafts you cant delete them. not a good app... | ||
| very clunky. very slow. very annoying to use. drafts don't save well. and once you've made drafts you cant delete them. not a good app... | |||
| 2025-10-16 | had login issue 2 years back... uninstalled your app. thought ill install again...and then same issue how can you guys fail so hard??? im sorry but this is just bad. unstalling again...have a good day sir | ||
| had login issue 2 years back... uninstalled your app. thought ill install again...and then same issue how can you guys fail so hard??? im sorry but this is just bad. unstalling again...have a good day sir | |||
| 2025-10-02 | Don't buy if you have an Android! Gutted to realise many essential features aren't available on Android, such as the editing/cropping tools. Disappointed with the paid subscription, having to constantly run back-and-forth between laptop and phone to edit and get things posted. would have loved to give a better rating. love the concept and clean and easy look of the platform, but currently it's not delivering the basics. | ||
| Don't buy if you have an Android! Gutted to realise many essential features aren't available on Android, such as the editing/cropping tools. Disappointed with the paid subscription, having to constantly run back-and-forth between laptop and phone to edit and get things posted. would have loved to give a better rating. love the concept and clean and easy look of the platform, but currently it's not delivering the basics. | |||
| 2025-09-03 | Nothing works. imported grid on web browser in different order. | ||
| Nothing works. imported grid on web browser in different order. | |||
| 2025-07-21 | it's so frustrating I have never seen such a worst app in my life even if I have created my Facebook account and linked it with my business or creator Instagram account it's still not able to link me and let me auto post this is a waste of time guys don't fall for this trap | ||
| it's so frustrating I have never seen such a worst app in my life even if I have created my Facebook account and linked it with my business or creator Instagram account it's still not able to link me and let me auto post this is a waste of time guys don't fall for this trap | |||
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