Reviews of CHRIS B.

By: DevCaptainX

List of user reviews and ratings for CHRIS B.

Total ratings

4.32 (Rating count: 2,662)

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Review summary

Users appreciate the app's simplicity, affordability, and unique convenience for ordering from a popular restaurant, alongside good food packaging. However, multiple issues are reported: significant delays in order preparation and delivery, technical bugs during payment OTP input, inability to select preferred restaurant branches, misleading order status without cancellation options, and app instability including crashes and slow performance. These repeated problems adversely affect user experience and trust.

Pros

The app is simple and easy to access.
The food is affordable and generally good in taste.
Packaging is appreciated and considered good.
The app helps in tracking orders safely.
The app offers unique and convenient service from a known restaurant.

Cons

The app takes longer than expected to prepare and deliver food, causing delays.
The app has bugs, especially during payment via mobile money OTP input, where the keyboard does not pop up to enter the OTP.
Users cannot select their preferred location or branch; the app auto-selects based on location, limiting choice.
Orders sometimes show as ready when they are not, and there is no option to cancel orders.
The app sometimes crashes or shuts down during use and can be very slow.

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User Reviews

Recent rating average: 2.10

All time rating average: 4.32

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367% (11)

Date	Author	Comment
2025-01-08	Bo*****	The food is nice buh this app takes longer than ordering food from there I ordered food at exactly 10:01 pm and as at 11:20 pm the food wasn't still ready, like who does this??... and oh love the packaging
The food is nice buh this app takes longer than ordering food from there I ordered food at exactly 10:01 pm and as at 11:20 pm the food wasn't still ready, like who does this??... and oh love the packaging
2025-01-07	Sh*****	Like how it simple to access
Like how it simple to access