Reviews of Pickaroo: Grocery, Food, Shops

By: Agile Digital Ventures, Inc.

List of user reviews and ratings for Pickaroo: Grocery, Food, Shops

Total ratings

3.59 (Rating count: 1,259)

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Review summary

User reviews converge on reliability and order accuracy problems. The top pains are delayed deliveries and missing/incorrect items with improper replacements, accompanied by slow or unhelpful customer service and billing issues (pre-delivery charges, held funds, duplicates). Technical UI glitches and login problems further hinder use, along with limited availability by region. A few comments mention positives like broad category coverage and occasional on-time orders or promos, but overall reliability and service consistency are the dominant concerns.

Pros

Wide range of items and categories (groceries, food, shops) all in one app
Some users report smooth transactions and on-time deliveries
Voucher options and discounts add value to purchases
App is useful for accessing multiple categories in one place

Cons

Delivery delays are frequent and unreliable
Missing or incorrect items; replacements not followed; refunds/returns can be slow
Poor customer service responsiveness and communication
Billing issues: charges before delivery, holds on funds, and occasional duplicate charges
App usability/technical problems: login/OTP issues, UI glitches, search problems, and limited regional availability

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User Reviews

Recent rating average: 1.90

All time rating average: 3.59

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358% (43)

Date	Author	Comment
2026-05-22	Ro*****	reliable delivery app
reliable delivery app
2026-05-18	Da*****	The App is as disgusting as it is. There are a lot of bugs regarding tracking your orders and finding where the delivery rider is. It's also disappointing that they kept painting and they have a service where most stores in my area actually have no shoppers available or shoppers have been removed and only been told lies by the customer support agents through "Corporate Speak" that they're doing their best to find or hire more shoppers, however it's been 2 months already.
The App is as disgusting as it is. There are a lot of bugs regarding tracking your orders and finding where the delivery rider is. It's also disappointing that they kept painting and they have a service where most stores in my area actually have no shoppers available or shoppers have been removed and only been told lies by the customer support agents through "Corporate Speak" that they're doing their best to find or hire more shoppers, however it's been 2 months already.
2026-05-13	ch*****	very good
very good