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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-18 | The team resolved the issue. Very happy customer now. Though, I would appreciate it if you brought back paypal or google Forms of Payment again. I'm not a fan of paying with my card. :/ | ||
| The team resolved the issue. Very happy customer now. Though, I would appreciate it if you brought back paypal or google Forms of Payment again. I'm not a fan of paying with my card. :/ | |||
| 2024-11-18 | This app has only worked once in the past. It's now not even coming up with a list of branches that I can choose from. | ||
| This app has only worked once in the past. It's now not even coming up with a list of branches that I can choose from. | |||
| 2024-11-15 | Can't login, I enter my phone number and it never sends me a text. | ||
| Can't login, I enter my phone number and it never sends me a text. | |||
| 2024-11-05 | What is going on. No issues, and suddenly I can only log in, won't let me select a location or do anything else. Will I lose all my points. Or, more concerning has the app been compromised? | ||
| What is going on. No issues, and suddenly I can only log in, won't let me select a location or do anything else. Will I lose all my points. Or, more concerning has the app been compromised? | |||
| 2024-10-29 | Great new app! | ||
| Great new app! | |||
| 2024-08-09 | App changed store locations without alerting me and sent my order to a store I've never visited. I arrived at my local to pick up and had to purchase a new coffee. Contacted support and was told to travel to the other store and take it up with the owner, no reference number, no apology, nothing. Wow, what a business model. Won't be returning to any picolo and app now deleted, tbh the coffee is not that great anyway | ||
| App changed store locations without alerting me and sent my order to a store I've never visited. I arrived at my local to pick up and had to purchase a new coffee. Contacted support and was told to travel to the other store and take it up with the owner, no reference number, no apology, nothing. Wow, what a business model. Won't be returning to any picolo and app now deleted, tbh the coffee is not that great anyway | |||
| 2024-06-16 | Excellent Cafe. Love it. | ||
| Excellent Cafe. Love it. | |||
| 2024-04-09 | Can't order through the app. Have updatesld, uninstalled, reinstalled, updated again and contacted support three times over a month. Nothing. I'm going to change stores because of it. | ||
| Can't order through the app. Have updatesld, uninstalled, reinstalled, updated again and contacted support three times over a month. Nothing. I'm going to change stores because of it. | |||
| 2023-08-31 | Doesn't load when you try to order | ||
| Doesn't load when you try to order | |||
| 2023-08-09 | Total scam. I showed the lady for the free coffee, I clicked on it and it disappeared. She then said well that's the phones problem. You have to do it through the app. But it disappeared and you can't! | ||
| Total scam. I showed the lady for the free coffee, I clicked on it and it disappeared. She then said well that's the phones problem. You have to do it through the app. But it disappeared and you can't! | |||
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