Trax Admin

Trax Admin – Delivery Tracking & Driver Insights
Trax Admin gives operations managers and teams complete visibility into delivery performance, driver progress, and customer feedback — all in one place.
Key Features
Secure Login
Sign in with your Phox Health account or use your username and password for flexible access.
Today’s Page
Track all deliveries in real time with clear status categories: Ready for Pickup, In-Transit, Out for Delivery, Delivered, Returned, or Cancelled. Quickly view driver progress with completion percentages, delivery counts, and performance indicators.
Advanced Filters
Easily filter by driver, delivery status, star ratings, or exceptions like mishandled shipments and geofence alerts. Segment customer feedback by NPS groups: Promoters, Passives, and Detractors.
Pertinent Ratings (Star Phox Page)
Access customer reviews, star ratings, and NPS scores to measure service quality and overall delivery experience.
Seamless User Controls
Switch accounts, manage preferences, or log out with ease.
Stay in control of your operations with actionable insights, real-time tracking, and feedback-driven delivery quality management — all with Trax Admin.