Reviews of Photobucket: Private Groups

By: Photobucket Corporation App

List of user reviews and ratings for Photobucket: Private Groups

Total ratings

3.34 (Rating count: 77,065)

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Review summary

Most reviews describe Photobucket as paywalled and hard to use, with many users unable to access or download their old photos without paying a monthly fee. The mobile app is frequently criticized for not supporting downloads, crashing, or behaving inconsistently with the site. Other recurring complaints include trouble canceling subscriptions, login/account restoration problems, and memories being treated as hostage behind paywalls. A few note that old photos can be retrieved after paying, but this rarely compensates for the issues.

Pros

Cons

Paywall/subscription locks access to photos, including old albums; reviewers call it holding memories hostage behind a $5 plan.
Inability to download or reliably retrieve photos from the mobile app; downloads are not available or fail, even after paying.
Difficulty cancelling or stopping the subscription; users report being unable to cancel or stop charges.
Account access and restoration problems; some users can't reinstate old accounts or recover stored photos.
App stability and upload issues; uploading often fails, turns black, or works inconsistently, with confusing navigation and terms.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.34

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83% (82)

Date	Author	Comment
2026-07-21	Sa*****	they keep trying to charge my card when I have canceled the subscription months ago an disabled all permissions!!! I have no clue how they are are ble to keep attempting to charge me !! after I already had to dispute not just 1 charge i never agreed too but a total of now 3 timeS!!! DONT DOWNLOAD THEY WILL SCAM YOUR BANK ACCOUNT! 😤🤬😢
they keep trying to charge my card when I have canceled the subscription months ago an disabled all permissions!!! I have no clue how they are are ble to keep attempting to charge me !! after I already had to dispute not just 1 charge i never agreed too but a total of now 3 timeS!!! DONT DOWNLOAD THEY WILL SCAM YOUR BANK ACCOUNT! 😤🤬😢
2026-07-12	Oc*****	THIS APP IS WACK! DONT WASTE YOUR TIME & MONEY. NOTHIN IS FREE. YOU WONT RETRIEVE YOUR PICTURES. SAYS TO PAY$5 AT FIRST TO RETRIEVE THEN GOES TO $8. SAYS CAN CANCEL, BUT YOU'LL HAVE TO EMAIL. GOOD LUCK GETTING A HOLD OF SOMEONE & THAT HAPPENING. THEY'LL KEEP YOU SUBSCRIBED. AND YOU'LL END UP PAYING BEING UNABLE TO CANCEL. SPARE THE HASSLE & MONEY ON MAKING THAT MISTAKE ON SUBSCRIBING. JUST A HEADS UP.
THIS APP IS WACK! DONT WASTE YOUR TIME & MONEY. NOTHIN IS FREE. YOU WONT RETRIEVE YOUR PICTURES. SAYS TO PAY$5 AT FIRST TO RETRIEVE THEN GOES TO $8. SAYS CAN CANCEL, BUT YOU'LL HAVE TO EMAIL. GOOD LUCK GETTING A HOLD OF SOMEONE & THAT HAPPENING. THEY'LL KEEP YOU SUBSCRIBED. AND YOU'LL END UP PAYING BEING UNABLE TO CANCEL. SPARE THE HASSLE & MONEY ON MAKING THAT MISTAKE ON SUBSCRIBING. JUST A HEADS UP.
2026-07-03	My*****	I have had an acct since 2004. When they updated YEARS ago, I edited my images down to keep the free acct. In 2019, I opted to pay a subscription and move images to it from phones and computers. It's been a mainstay for me, and it has served me well.
I have had an acct since 2004. When they updated YEARS ago, I edited my images down to keep the free acct. In 2019, I opted to pay a subscription and move images to it from phones and computers. It's been a mainstay for me, and it has served me well.
2026-06-24	im*****	takes forever for page to load. the whole app is slow.
takes forever for page to load. the whole app is slow.
2026-06-21	Mo*****	Horrendous hosting company that won't let you access old uploads without paying. Total scam. Avoid at all costs.
Horrendous hosting company that won't let you access old uploads without paying. Total scam. Avoid at all costs.
2026-06-19	Pe*****	Extortion - Photobucket sends you an email claiming to have your old pictures. As soon as you login you're asked for money to access your pictures. What a terrible way to gain customers. If this company was honorable they would allow a few days of access.
Extortion - Photobucket sends you an email claiming to have your old pictures. As soon as you login you're asked for money to access your pictures. What a terrible way to gain customers. If this company was honorable they would allow a few days of access.
2026-06-02	Ph*****	THESE HATS I BUY ARE OF HIGH QUALITY AND SIMPLY BLESSED IN PURPLE IS OUR CHOICE!!!
THESE HATS I BUY ARE OF HIGH QUALITY AND SIMPLY BLESSED IN PURPLE IS OUR CHOICE!!!
2026-05-09	Vi*****	went to set this up haven't used it for years & find there is no free version so I can't afford to use this app
went to set this up haven't used it for years & find there is no free version so I can't afford to use this app
2026-05-04	Ia*****	great so far
great so far
2026-05-01	Ji*****	this has got to be one of the worst photo file organizers available. the UI is NOT intuitive and not easy to figure out. PB was one of the 1st companies in this field and i expected them to be much better than what i experience from their app. they need to make things easier to use and more appealing to look at. why am i paying for this when free ssrvices offer better experience than PB.
this has got to be one of the worst photo file organizers available. the UI is NOT intuitive and not easy to figure out. PB was one of the 1st companies in this field and i expected them to be much better than what i experience from their app. they need to make things easier to use and more appealing to look at. why am i paying for this when free ssrvices offer better experience than PB.