PetExec Mobile Android

Reviews of PetExec Mobile

List of user reviews and ratings for PetExec Mobile

Total ratings

2.07 (Rating count: 102)
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Review summary

Pros
  • Allows users to view webcams of pets at facilities
  • Good functionality when working correctly
  • Great app for managing pet facilities and scheduling
  • Easy to navigate after overcoming initial setup issues
  • Can track pet information effectively
Cons
  • Inconsistent performance across different Android devices
  • Poor customer support and response to issues
  • Frequent login and authentication errors
  • Difficulty with account setup and password management
  • Lack of recent updates and support for new devices
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User Reviews

Recent rating average: 2.30
All time rating average: 2.07
Upgrade to see all 21 reviews
5 star
14% (3)
4 star
5% (1)
3 star
10% (2)
2 star
10% (2)
1 star
62% (13)
DateAuthorRatingComment
2024-10-31
ke*****
Finally, the app is working again. I can see my pups on the cams! They need to do a better job keeping it updated. Couldn't use it for almost a year.
Finally, the app is working again. I can see my pups on the cams! They need to do a better job keeping it updated. Couldn't use it for almost a year.
2024-08-15
St*****
Recent update seems to have corrected all issues... Nice to be able to use the Webcam!
Recent update seems to have corrected all issues... Nice to be able to use the Webcam!
2024-08-13
Iv*****
UPDATE - As of 8/13/24, it's fixed!! The app is great and allows me to manage my relationship with my favorite pet resort. Honestly, the app is a five. The one star is for the support - or lack of it. I got a Samsung S24+, and the application won't load. I reached out to support by email, and I didn't get any response. No acknowledgement of a support request, no call or text, not even smoke signals. Once I hear from support, I'll be happy to change my review.
UPDATE - As of 8/13/24, it's fixed!! The app is great and allows me to manage my relationship with my favorite pet resort. Honestly, the app is a five. The one star is for the support - or lack of it. I got a Samsung S24+, and the application won't load. I reached out to support by email, and I didn't get any response. No acknowledgement of a support request, no call or text, not even smoke signals. Once I hear from support, I'll be happy to change my review.
2024-07-05
Be*****
I down loaded the app, but could not open it. I received an error message stating the app keeps stopping. I un-istalled the app and re-installed it with the same problem. I wonder if this app is not compatible with a Pixel
I down loaded the app, but could not open it. I received an error message stating the app keeps stopping. I un-istalled the app and re-installed it with the same problem. I wonder if this app is not compatible with a Pixel
2024-06-22
Ap*****
App refuses to open on my new Android phone. Have done all the usual things of installing, reinstalling, clearing caches etc. Put in a service request over a week ago with no response.
App refuses to open on my new Android phone. Have done all the usual things of installing, reinstalling, clearing caches etc. Put in a service request over a week ago with no response.
2024-05-10
Sh*****
This app was amazing until it wasn't. I can't use it on the samsung s24 ultra at all. At first I thought I needed to uninstall and reinstall. Not the issue. It just doesn't work. Please update then maybe your rating will go up from everyone.
This app was amazing until it wasn't. I can't use it on the samsung s24 ultra at all. At first I thought I needed to uninstall and reinstall. Not the issue. It just doesn't work. Please update then maybe your rating will go up from everyone.
2024-04-22
Lu*****
No update since February 2023?! Developer is absent. Pressure your facilities to switch to a new platform that's actually supported and maintained. Zero support for new devices. It has been MONTHS and still the application is completely unusable on the Samsung Galaxy S24 series. No updates for over a year. Crazy.
No update since February 2023?! Developer is absent. Pressure your facilities to switch to a new platform that's actually supported and maintained. Zero support for new devices. It has been MONTHS and still the application is completely unusable on the Samsung Galaxy S24 series. No updates for over a year. Crazy.
2024-04-03
Ke*****
Worked great on my Samsung S10, in fact still does. Will not work on my new Samsung S24+. Ridiculous, won't even open.
Worked great on my Samsung S10, in fact still does. Will not work on my new Samsung S24+. Ridiculous, won't even open.
2023-03-11
Ba*****
You have to change the "Company" setup field to the name of your kennel in order to log in. Click the gear then the green link button. Both the kennel and the app utterly fail to inform you of that. The fact that it just returns an "incorrect password" error is inexcusable. It's actually a good app once you get past that.
You have to change the "Company" setup field to the name of your kennel in order to log in. Click the gear then the green link button. Both the kennel and the app utterly fail to inform you of that. The fact that it just returns an "incorrect password" error is inexcusable. It's actually a good app once you get past that.
2022-06-13
Ch*****
I installed the app & opened it but there is nowhere to click that would allow me to create an account. I tried clicking on the icon in the top right, thinking it was tools, but nothing happened. Have uninstalled.
I installed the app & opened it but there is nowhere to click that would allow me to create an account. I tried clicking on the icon in the top right, thinking it was tools, but nothing happened. Have uninstalled.
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