Sime Motors SG OneGo

Name: Sime Motors SG OneGo
Rating: 5 (280 reviews)
Author: Sime Motors

By: Sime Motors

A 360 customer app for vehicle ownership experience with Sime Darby Motors

Features & Capabilities

Sime Motors SG OneGo is an innovative mobile app designed to transform the vehicle ownership journey by integrating online and offline services for convenience and efficiency. The app allows users to schedule maintenance, locate nearby service centers, book services instantly, and receive timely updates—all at their fingertips.

Progressively expanding to include more vehicle brands, Sime Motors SG OneGo aims to be the all-in-one platform for automotive needs. Whether you're maintaining your vehicle or seeking support, this app delivers a smooth and accessible experience, redefining modern vehicle ownership.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

0 Last updated: 2026-04-30

Creation date:

2020-09-09

Publisher country:

Email:

mo*****@simedarby.com.sg

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-15

Compare stats and ranking:

Ranking

# 273,426 ▲ 2,476

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Sime Motors

Google Play Store

https://play.google.com/store/apps/details?id=com.performancemotors.android.customer

Email:

mo*****@simedarby.com.sg

User Reviews

Users appreciate the app's clean design and user-friendly nature, which makes navigation and scheduling servicing appointments convenient. However, multiple reviews highlight significant problems such as difficulty adding vehicles, lack of account migration, registration OTP issues, ineffective booking functions, and poor customer support responsiveness. These recurring issues often prevent users from successfully booking appointments or tracking service status, undermining the app's core purpose and leading to widespread frustration among users.

Pros

App has a clean and user-friendly interface, making it easy to navigate.
Provides a convenient way to schedule servicing appointments.
Booking via the app works well sometimes and offers QR code features for appointments.
Includes locations of service centers and options related to servicing.

Cons

Frequent issues with vehicle addition and account migration leading to frustration.
Booking appointments is problematic with frequent errors, unavailability of slots, and syncing issues with the website.
OTP for registration often doesn't arrive, making registration difficult and time-consuming.
Service center selection and location loading bugs prevent appointment completion, especially for specific services like Motorrad.
Customer support, via WhatsApp or help desk, is unresponsive or ineffective, adding to user frustration.

Recent reviews

Lousy app. Despite it having my full name, attempt to add vehicle over the past month is futile. This makes it impossible to book the essential 3mth servicing. When I reached out to the sales agent, I was redirected to Vantage, where no one answers the calls and the voicemail is perpetually full. Another contact provided was unresponsive as well. I can't help but feel that BYD is solely focused on selling cars with no emphasis on after-sales service. This has been incredibly frustrating!