Silver Diner's Chrome extension lets fans join the Eat Well, Do Well Rewards Club effortlessly. Users can order delivery or carryout directly through the app, earn points on every visit and online order, and easily track their rewards balance. The extension provides notifications about exclusive monthly offers, new menu items, and rewards earned. Additionally, it helps locate nearby Silver Diner restaurants along with store hours and directions. Both existing cardholders and new members can register quickly to enjoy seamless access to Silver Diner's benefits without carrying a physical card.
Multiple users experience significant problems with the Silver Diner Android app, primarily related to login issues, order placement failures, and poor user interface design. The app often crashes, loses cart contents, and displays error messages preventing orders from going through. Customer support is unresponsive to reported issues. Although the app serves for check-ins and account access, its ordering functionality is unreliable and frustrating, negatively impacting users' ability to use rewards or place online orders effectively.
Pros
The app allows users to check in at Silver Diner locations.
Some users have successfully used the app to retrieve their account or ID information.
The app's basic functionality to view deals or information is useful to some users.
Cons
The app has major issues with login, including password reset problems and error messages like 'delivery code disabled'.
Users report frequent crashes and loss of cart contents during ordering, requiring multiple attempts to place orders.
Ordering through the app is often unsuccessful due to errors preventing checkout or order submission.
There is a lack of customer service response, with users noting no reply to support emails and difficulties obtaining refunds for double charges.
The app has poor user experience design, including no option to edit orders in the cart, inability to save or edit addresses properly, and lack of payment options like Google Pay.
Recent reviews
Horrible interface. Can't update my password on the app at all. I had to use the browser to change my password and even then it said my username was invalid, even though I copy and pasted it directly from the email. Horrible experience.
byNi*****
Cannot open app with my email or number from printed card. Keep getting error message. Also sent email to customer service weeks ago and never got a response. Love Silver Diner, but your app is not user friendly. What's up with that?
US
Ni***** 
Ja***** 
8 0.00 
(0)
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