Reviews of Paystack Merchant

By: Paystack Inc.

List of user reviews and ratings for Paystack Merchant

Total ratings

3.66 (Rating count: 855)

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Review summary

Users find the Paystack Merchant app user-friendly with a secure and fast payment gateway. However, many report significant login problems, delayed or missing payouts, and poor customer support. The app frequently crashes and requires users to log in repeatedly without effective transaction notifications. While the core platform receives praise, the app’s performance and support issues overshadow its benefits for many users.

Pros

The app is user friendly and easy to navigate.
Payment gateway is fast and secure.
The platform is well integrated, especially with features like Wix direct payment.
Verification process is straightforward for many users.

Cons

Frequent login issues including password resets and sessions expiring.
Payouts and withdrawals are often delayed or not processed.
Poor and slow customer service with unresolved account issues.
App crashes frequently and sometimes requires reinstallation.
Lack of notifications and inability to stay logged in, causing user frustration.

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User Reviews

Recent rating average: 3.20

All time rating average: 3.66

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235% (40)

Date	Author	Comment
2026-06-01	Ma*****	This is good, but now that you have upgraded the dashboard to V2, the app too needs an upgrade, and please add biometric login
This is good, but now that you have upgraded the dashboard to V2, the app too needs an upgrade, and please add biometric login
2026-05-22	EZ*****	All compliance completed, but still having issues to activate it.
All compliance completed, but still having issues to activate it.
2026-05-15	Ru*****	best app
best app