Reviews of PayQubit

By: Singularity FM

List of user reviews and ratings for PayQubit

Total ratings

3.77 (Rating count: 10,333)

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Review summary

Many users experience significant login and account creation issues, especially with phone number validation and session management. There are recurrent problems with payment processing and app crashes. Although some improvements were noted in recent updates and a few users praised ease of use and support, the majority report frustration due to instability, errors, and poor customer service.

Pros

Easy to use and intuitive interface as mentioned by some users.
Recent updates have improved the app's speed and performance.
Good solution to the users' payment problems.
The app works well with an excellent support team according to some positive reviews.

Cons

Frequent login and authentication issues including credential errors and not remembering user data.
Problems creating accounts due to phone number already being registered despite being new.
Issues with payment processing, including errors when trying to add money or use digital wallet payments.
App instability such as continuous restarting, freezing on a blank screen, and crashing with errors.
Poor customer support and delayed or no response to user complaints.

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User Reviews

Recent rating average: 1.00

All time rating average: 3.77

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73% (41)

Date	Author	Comment
2026-04-06	Mi*****	brutal customer service. there was a communication error that ended up charging me for a load (multiple times) but never activated the service. Customer Service questioned whether or not I was telling the truth....really, over a few loads of laundry... brutal
brutal customer service. there was a communication error that ended up charging me for a load (multiple times) but never activated the service. Customer Service questioned whether or not I was telling the truth....really, over a few loads of laundry... brutal
2026-02-26	Ma*****	De momento terrible, pues me rechazan el pago independientemente de la cantidad o de la tarjeta que uso.
De momento terrible, pues me rechazan el pago independientemente de la cantidad o de la tarjeta que uso.
2026-02-22	Vi*****	awful register process and exceptionally clueless support
awful register process and exceptionally clueless support
2025-12-14	Co*****	Not for tourists. Beside there is only Es language available, but you cannot even register without SIM card from latam.
Not for tourists. Beside there is only Es language available, but you cannot even register without SIM card from latam.
2025-12-06	Ri*****	Only works with a RUT. Impossible to register unless you are Chilean. A Columbia company won't allow non-Chileans to register to wash laundry? There does not seem be an option to use a passport. It won't allow a credit card to be used without a RUT or "other" ID, but won't say what "other" ID is needed
Only works with a RUT. Impossible to register unless you are Chilean. A Columbia company won't allow non-Chileans to register to wash laundry? There does not seem be an option to use a passport. It won't allow a credit card to be used without a RUT or "other" ID, but won't say what "other" ID is needed
2025-10-25	Zo*****	Esta app esta en mi edificio y siempre tiene problemas al no poder procesar el pago y que se Active la lavadora/ secadora. Algo debe revisar el desarrollador de la app
Esta app esta en mi edificio y siempre tiene problemas al no poder procesar el pago y que se Active la lavadora/ secadora. Algo debe revisar el desarrollador de la app
2025-10-16	Ca*****	que basura de app, cada cierto tiempo no abre la app porque no reconoce mi contraseña y cuando trato de recuperarla no me envía la opción al correo por lo que no queda otra que andar cambiando monedas. cero recomendada
que basura de app, cada cierto tiempo no abre la app porque no reconoce mi contraseña y cuando trato de recuperarla no me envía la opción al correo por lo que no queda otra que andar cambiando monedas. cero recomendada
2025-10-16	Jo*****	ahora actualizan la app y no puedo entrar, pido correo de restauración de contraseña y jamás llega, una basura de aplicación cada vez que expira mi sesión tengo muchísimos problemas para volver a entrar, ahora ni si quiera me deja entrar con la contraseña que uso siempre, verdaderamente muy mala en ese sentido... cuando si funciona es excelente, pero si no la puedo usar da lo mismo qué tan excelente es...
ahora actualizan la app y no puedo entrar, pido correo de restauración de contraseña y jamás llega, una basura de aplicación cada vez que expira mi sesión tengo muchísimos problemas para volver a entrar, ahora ni si quiera me deja entrar con la contraseña que uso siempre, verdaderamente muy mala en ese sentido... cuando si funciona es excelente, pero si no la puedo usar da lo mismo qué tan excelente es...
2025-08-25	Ov*****	Cero posibilidades para dar respuestas, mantienen un pinponeo pidiendo información que ya fue entregada por las vías correspondientes y aún así, cero posibilidades de resolver y devolver el dinero. Pésimo servicio y la atención vía WhatsApp extremadamente hostil, en manos de Daniela.
Cero posibilidades para dar respuestas, mantienen un pinponeo pidiendo información que ya fue entregada por las vías correspondientes y aún así, cero posibilidades de resolver y devolver el dinero. Pésimo servicio y la atención vía WhatsApp extremadamente hostil, en manos de Daniela.
2025-08-18	Mo*****	The worst experience ever trying to register with an app... have been expecting the 6 digit code for at least 30min and got nothing. WhatsApp support none existing either. What a nightmare this app.
The worst experience ever trying to register with an app... have been expecting the 6 digit code for at least 30min and got nothing. WhatsApp support none existing either. What a nightmare this app.