Reviews of Paymob

By: Paymob App

List of user reviews and ratings for Paymob

Total ratings

2.63 (Rating count: 2,473)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users report that the Paymob app often crashes or doesn't open, suffers from multiple bugs and errors, and limits regional availability. Account verification processes frequently fail, causing frustration. Customer service is widely criticized as unhelpful or nonexistent, leading to unresolved issues including held funds. Though one user praised the app's transaction tracking, the consensus is overwhelmingly negative due to reliability and support problems.

Pros

Cons

App frequently crashes or fails to open on various devices.
Customer service is unresponsive, unhelpful, or nonexistent.
Issues with account creation and ID verification, often giving errors despite correct input.
App shows limited regional availability, only supporting UAE and Egypt despite being available in other regions.
Multiple bugs such as UI problems, network errors, invalid password or currency errors, and NFC payment failures.

Upgrade to see all 27 reviews

User Reviews

Recent rating average: 1.60

All time rating average: 2.63

Upgrade to see all 27 reviews

74% (20)

Date	Author	Comment
2025-02-03	Sh*****	Paymob cut from my account 210 for nothing lasr 3 days , customer services said our sales team ll call in 24 hr,till now nothing 72 hrs , there is no helpline number to reach them They just hiding money please take care
Paymob cut from my account 210 for nothing lasr 3 days , customer services said our sales team ll call in 24 hr,till now nothing 72 hrs , there is no helpline number to reach them They just hiding money please take care
2025-01-30	Co*****	Its not opening
Its not opening
2025-01-23	Om*****	Very bad app it doesn't even open on my galaxy s23fe
Very bad app it doesn't even open on my galaxy s23fe
2025-01-18	Kr*****	The app crashes all the time and doesnt even open on my samsung phone.
The app crashes all the time and doesnt even open on my samsung phone.
2025-01-13	Le*****	The app Didn't even open,it keeps crashing
The app Didn't even open,it keeps crashing
2024-12-28	Ra*****	Very good app but it only works with WiFi, Mobile network crashes the app I am currently using Samsung Galaxy s24 ultra. Please fix this bug
Very good app but it only works with WiFi, Mobile network crashes the app I am currently using Samsung Galaxy s24 ultra. Please fix this bug
2024-12-26	FO*****	Quite Good but not it didn't work
Quite Good but not it didn't work
2024-11-22	Ab*****	The app is crashing even after multiple reinstalls
The app is crashing even after multiple reinstalls
2024-11-05	Fa*****	Worst mobile app i have ever used, it is available in pk but it is only showing uae and Egypt. Please fix
Worst mobile app i have ever used, it is available in pk but it is only showing uae and Egypt. Please fix
2024-06-23	Ah*****	I strongly advise against Paymob. This app is unreliable, with failed transactions and disappearing funds. Customer service is non-existent – unreachable and unhelpful. They held a significant amount of my money for weeks, refusing to provide any information or resolution. It was a frustrating and infuriating ordeal. Don't trust Paymob with your money. There are far better payment solutions out there.
I strongly advise against Paymob. This app is unreliable, with failed transactions and disappearing funds. Customer service is non-existent – unreachable and unhelpful. They held a significant amount of my money for weeks, refusing to provide any information or resolution. It was a frustrating and infuriating ordeal. Don't trust Paymob with your money. There are far better payment solutions out there.