Reviews of Maya – savings, loans, cards

By: Maya Philippines, Inc. App

List of user reviews and ratings for Maya – savings, loans, cards

Total ratings

3.96 (Rating count: 1,704,045)

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Review summary

Feedback is mixed: many users find Maya useful and easy to use and even recommend it, with some praising fast payments and competitiveness. However, recurrent issues include app malfunctions that prevent transactions, unreliable OTP delivery, and weak customer support for account recovery. There are also cases of funds risk due to insufficient validation in transfers. Reliability and support quality are the main pain points, while usability and usefulness remain the app's strengths.

Pros

Generally useful and user-friendly app.
Positive sentiment and willingness to recommend to friends.
Some users report fast payments.
Feels competitive with other e-wallets.

Cons

Frequent app malfunctions and transaction failures.
OTP delivery delays or failures.
Poor customer support and difficult account recovery.
Send function lacking validation leading to potential loss of funds.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.96

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36% (325)

Date	Author	Comment
2026-08-26	La*****	I logged in once it work, then I returned back to open the app just to ran into an error and I was stuck there forever. No way to login into my account.
I logged in once it work, then I returned back to open the app just to ran into an error and I was stuck there forever. No way to login into my account.
2026-08-26	ju*****	STUPID ACCOUNT UPGRADE/UPDATE....NOT FRIENDLY TO EVERYBODY... TRASH
STUPID ACCOUNT UPGRADE/UPDATE....NOT FRIENDLY TO EVERYBODY... TRASH
2026-08-26	El*****	gusto ko Sana manghiram kaso Hindi ako pahihieamin
gusto ko Sana manghiram kaso Hindi ako pahihieamin
2026-08-26	Cr*****	very convinient and easy
very convinient and easy
2026-08-26	Ar*****	good
good
2026-08-26	SA*****	Lagi na lang may log in error minsan na nga lang iopen hindi pa magamit. Still having a problem opening the app!!!!!! edit 8/26/2026
Lagi na lang may log in error minsan na nga lang iopen hindi pa magamit. Still having a problem opening the app!!!!!! edit 8/26/2026
2026-08-26	Al*****	nice and good and satisfying app
nice and good and satisfying app
2026-08-26	De*****	ambilis ah
ambilis ah
2026-08-26	jo*****	invite code is not working
invite code is not working
2026-08-26	Ge*****	Very good 💯😊
Very good 💯😊