Reviews of Maya – savings, loans, cards

By: Maya Philippines, Inc. App

List of user reviews and ratings for Maya – savings, loans, cards

Total ratings

4.00 (Rating count: 1,683,804)

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Review summary

Feedback is mixed: many users find Maya useful and easy to use and even recommend it, with some praising fast payments and competitiveness. However, recurrent issues include app malfunctions that prevent transactions, unreliable OTP delivery, and weak customer support for account recovery. There are also cases of funds risk due to insufficient validation in transfers. Reliability and support quality are the main pain points, while usability and usefulness remain the app's strengths.

Pros

Generally useful and user-friendly app.
Positive sentiment and willingness to recommend to friends.
Some users report fast payments.
Feels competitive with other e-wallets.

Cons

Frequent app malfunctions and transaction failures.
OTP delivery delays or failures.
Poor customer support and difficult account recovery.
Send function lacking validation leading to potential loss of funds.

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User Reviews

Recent rating average: 2.90

All time rating average: 4.00

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37% (283)

Date	Author	Comment
2026-07-11	Ja*****	Very Nice Borrow Money Guys
Very Nice Borrow Money Guys
2026-07-11	Jh*****	unable to log in
unable to log in
2026-07-11	Gl*****	why I can verified my maya acct after sa verification di na ma open yung acct ko philsy ID nman gamit ko na kakainis ang ewallet nato
why I can verified my maya acct after sa verification di na ma open yung acct ko philsy ID nman gamit ko na kakainis ang ewallet nato
2026-07-11	Al*****	ok
ok
2026-07-11	No*****	fast in good
fast in good
2026-07-11	It*****	good
good
2026-07-11	Ly*****	created an account and upgraded it few days ago. the app was too slow on day 1. day 2 it's more usable. however, i can't cash in via instapay because there's a database sync error. i wanted to take advantage of the boosted promo for july 2026 but im stuck for days. i felt i was cheated.
created an account and upgraded it few days ago. the app was too slow on day 1. day 2 it's more usable. however, i can't cash in via instapay because there's a database sync error. i wanted to take advantage of the boosted promo for july 2026 but im stuck for days. i felt i was cheated.
2026-07-11	Ch*****	I don't even have an account with you but I'm getting messages and calls from AMG Collect saying I have a loan credit from you??? You should be reported to BSP.
I don't even have an account with you but I'm getting messages and calls from AMG Collect saying I have a loan credit from you??? You should be reported to BSP.
2026-07-11	An*****	POOR CUSTOMER SERVICE!!!!!!! IT WILL TAKE YOU 2030 JUST YO SOEAK WITH THEIR REPRESENTATIVE PLUS THEY'RE CHARGING HIGH INTEREST AND FEES JUST BECAUSE I CANCELLED MY CREDIT CARD !!!! CRAZY BANKING APP AT ALL!! I DO NOT RECOMMEND THIS E-WALLET EVER TO MY FRIENDS AND FAMILY!!!!!
POOR CUSTOMER SERVICE!!!!!!! IT WILL TAKE YOU 2030 JUST YO SOEAK WITH THEIR REPRESENTATIVE PLUS THEY'RE CHARGING HIGH INTEREST AND FEES JUST BECAUSE I CANCELLED MY CREDIT CARD !!!! CRAZY BANKING APP AT ALL!! I DO NOT RECOMMEND THIS E-WALLET EVER TO MY FRIENDS AND FAMILY!!!!!
2026-07-11	Ma*****	sabi nyo eligible na ko sa credit loan..wla naman pala.ewan sa inyo..
sabi nyo eligible na ko sa credit loan..wla naman pala.ewan sa inyo..