Reviews of Pawp: 24/7 Vet & Pet Care

By: Pawp, Inc. App

List of user reviews and ratings for Pawp: 24/7 Vet & Pet Care

Total ratings

4.71 (Rating count: 6,021)

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Review summary

Overall, users praise Pawp for fast, compassionate tele-vet access and cost savings, especially during off-hours or when a regular vet isn't available. The service is valued for guidance, aftercare summaries, and easier navigation to vets and OTC products via Walmart. However, some users report it isn't truly 24/7, cannot diagnose or prescribe medications, and raises concerns about unexpected fees and billing issues. Integration/login problems and occasional video glitches also reduce reliability for a subset of users.

Pros

Quick tele-vet access with friendly, caring veterinarians and fast video calls
Cost savings and helpful guidance when vet bills are a concern
Useful for off-hours support and provides after-visit summaries to avoid forgetfulness
Helpful navigation to vets and access to OTC medications via Walmart integration

Cons

Not truly 24/7 for all users or inconsistent in availability
Tele-vet cannot diagnose or prescribe medications; limited to advice
Billing issues and unexpected charges or tricky membership fees
Walmart/account integration problems and login/account creation hurdles
Video calls can drop or have connectivity issues and some features are not available on PC

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User Reviews

Recent rating average: 4.30

All time rating average: 4.71

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26% (56)

Date	Author	Comment
2026-08-08	Sa*****	i like thos app. you keep my up on mt puppies. Thank you.
i like thos app. you keep my up on mt puppies. Thank you.
2026-08-08	Jo*****	great app saved my dogs life
great app saved my dogs life
2026-08-07	Ni*****	so this is for real. I just have the $20 a month emergency protection. one of my two dogs had a massive event that was going to cost me nearly $3,000 and they covered it all. just have to make sure you follow the steps and they will reimburse you.
so this is for real. I just have the $20 a month emergency protection. one of my two dogs had a massive event that was going to cost me nearly $3,000 and they covered it all. just have to make sure you follow the steps and they will reimburse you.
2026-08-06	So*****	Fast information on how to help make my pet comfortable with a new itchy skin irritation. And to see the vet if it doesn't help.
Fast information on how to help make my pet comfortable with a new itchy skin irritation. And to see the vet if it doesn't help.
2026-08-06	De*****	Great service
Great service
2026-08-06	Do*****	never used it much.
never used it much.
2026-08-06	Al*****	It is well worth having this access to professional care and personalized communication. Pet care is so very expensive 😫 and with the cost of barely living, sacrifices must be made. I'm not cutting my babies from being safe and taken care of. I found the help and advice to be chat excelente!
It is well worth having this access to professional care and personalized communication. Pet care is so very expensive 😫 and with the cost of barely living, sacrifices must be made. I'm not cutting my babies from being safe and taken care of. I found the help and advice to be chat excelente!
2026-08-05	Ho*****	Love this option for my fur babies!
Love this option for my fur babies!
2026-08-04	Ma*****	I opened the app because my cat was sick and throwing up, I knew this app had 24/7 help, so I was expecting some advice. it was 11:30 p.m. but nobody was available to help me. I will revisit and rate this app if I can get some help first thing in the morning for my cat,
I opened the app because my cat was sick and throwing up, I knew this app had 24/7 help, so I was expecting some advice. it was 11:30 p.m. but nobody was available to help me. I will revisit and rate this app if I can get some help first thing in the morning for my cat,
2026-08-01	ju*****	this is such a wonderful program! just got a new kitten and my experience of 50 years is always with cats so I've been worried about a number of things. answered all my questions and came up with a plan.
this is such a wonderful program! just got a new kitten and my experience of 50 years is always with cats so I've been worried about a number of things. answered all my questions and came up with a plan.