Fideback 360

Fideback 360 – Collect and analyze feedback differently

Fideback 360 is a comprehensive mobile application that allows you to create customized surveys, collect reliable feedback in text, audio, or video format, and generate powerful analyses. Whether you are a business, a public administration, a training organization, or a freelancer, Fideback 360 helps you better understand your customers, users, or employees.

Thanks to an intuitive interface, advanced features, and a multi-channel distribution system, you can make informed decisions based on authentic, actionable, and enriched feedback.

- Create your own surveys, simply
Up to 20 questions per form
Various response types: single choice, multiple choice, free fields, scales, audio, video
Dynamic conditional questions
Customize with your logo, colors, and messages
- Distribute your surveys widely
Share via QR code, web link, email, SMS, or embed on your website
Anonymous or authenticated mode according to your needs
Mobile, tablet, and desktop access
- Analyze feedback in depth
Real-time dashboards
Automatic semantic analysis of written responses
Intelligent transcription of audio/video recordings
Data segmentation: by profile, by channel, by period
Export results to Excel, PDF, or CSV
- Go further with sector analysis
Compare your results with those of other organizations in your sector
Multi-company and multi-profile cross-analysis
Access anonymized and consolidated benchmarks
Identify strong trends, weaknesses, and areas of concern Improvement
- Uses in all areas
Retail & services: customer satisfaction measurement after purchase or visit
Human resources: social climate, motivation, internal evaluation
Education & training: opinions from students, teachers, parents, or trainers
Health & social services: patient or resident feedback
Communities & administration: citizen consultation, public service evaluation
Events: feedback on trade shows, conferences, webinars
- Guaranteed security and confidentiality
GDPR (General Data Protection Regulation) compliance
Encryption of sensitive data
Secure hosting
Authentication and access management
Full respondent anonymization option
- Advanced & upcoming features
Push notification module for new responses
Dynamic filters by keywords and emotion
Multilingual surveys
Rich media support for a better user experience
- Why choose Fideback 360? Smooth, user-friendly, 100% mobile interface
Enriched response formats: text, voice, video
Easily actionable data for rapid action
Suitable for all organizations: SMEs, large companies, local authorities, and NGOs
Human support and guidance available at every stage
📞 Contact and support
Need assistance, advice, or a personalized demo? Contact us:

📱 Call & WhatsApp: +223 7255 8888
🌐 Website: www.fideback.com
✉️ Email: contact@fideback.com

Fideback 360 transforms feedback into concrete actions. Download the app now and create your first surveys in minutes.