Panasonic MobileSoftphone

Name: Panasonic MobileSoftphone
Rating: 2.625 (250 reviews)
Author: Panasonic Connect Co., Ltd.

By: Panasonic Connect Co., Ltd.

Panasonic PBX dedicated SIP based softphone application

Features & Capabilities

Panasonic MobileSoftphone is a dedicated SIP-based softphone application designed to function as an extension of Panasonic PBX systems. It supports essential voice and video call functionalities, allowing for seamless communication through supported Panasonic PBX models including the KX-NSX1000/2000, KX-NS300/500/700/1000, and KX-HTS32/824 series.

Please note that this app is a client application and not a standalone VoIP service—it must be used in conjunction with compatible Panasonic PBX hardware. Mobile network limitations on VoIP usage may apply depending on your carrier. Users should also be aware that data migration from earlier versions requires manual intervention, and it's recommended to uninstall older versions to ensure stable operation. For emergency calls, Panasonic advises using the native cellular dialer due to system dependencies.

User Growth & Download Statistics

App Communication

By:

Panasonic Connect Co., Ltd.

Downloads:

70,907 46

Rating:

2.63

(250)

Version:

3.5.4.109 Last updated: 2024-08-22

Version code:

109

Creation date:

2019-06-05

Publisher country:

Permissions:

android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.DISABLE_KEYGUARD Moderate risk
android.permission.KILL_BACKGROUND_PROCESSES Moderate risk

Size:

41.13MB

Email:

no*****@gg.jp.panasonic.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 250,165 ▼ 557

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Panasonic Connect Co., Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.panasonic.MobileSoftphoneV3

Email:

no*****@gg.jp.panasonic.com

Website:

https://docs.connect.panasonic.com/office/products/pbx/products/application/ms/specifications.html

User Reviews

Users report that Panasonic MobileSoftphone functions well with proper PBX setup and enables remote work effectively on some devices. However, consistent issues arise with push notifications failing to display incoming calls, unstable call connections leading to dropped calls, problematic Bluetooth headset support, and high battery usage. The app also ignores silent mode settings and has inconsistent behavior across Android versions, especially on Android 10 and later. These technical flaws significantly hamper user experience.

Pros

Works well with correct PBX and router configuration providing clear call quality.
Enables seamless work from home telephony use, including on PC through emulators.
Can be paired with desk phones to take calls remotely.
Works sufficiently on older Android versions (e.g., Android 8) on some Samsung devices.

Cons

Push notifications and incoming call pop-ups often fail to work, especially on newer Android versions (Android 10 and above).
Calls frequently drop or the connection is unstable, including disconnections after about 1 minute.
Bluetooth connectivity is unstable; calls cut off or fail via Bluetooth headsets.
High battery consumption during app use drains device rapidly.
The app does not respect phone silent modes or quiet times, causing unwanted ringing.
Calls sometimes cannot be placed or are reported as busy or rejected wrongly.
The app interface and functionality are inconsistent between versions and devices, causing confusion.

Recent reviews

Version 2.0.19 is ok on android 8 on Samsung A5-2017, but it is not ok on A7-2018 with android 10. Push notifaction is not working while the application is closed on A7-2018, but it works on A5-2017. I'm using this old version for two years without any problem on A5-2017. Version 3 shows white popup page on incoming calls on mentioned A5-2017, but it works fine on A7-2018. Very confusing It is not working with Android 14 at all. Not registered so far.

Mo*****, 2024-03-20

Can't dial out unless you close out and enter from the notification bar which is sometimes not there. Ignores quiet times set by the phone and rings at all times. Can't silence rings, just decline calls. No idea if this stops it ringing for other coworkers. Sometimes rings non stop even after you decline or someone else's has picked up, even after the caller has hung up. Randomly doesn't work. Lots of echoes reported. Absolute garbage. Don't use or sign up for a service that uses this.