Reviews of PRTG for Android

By: Paessler AG App

List of user reviews and ratings for PRTG for Android

Total ratings

3.95 (Rating count: 1,779)

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Review summary

Users appreciate mobile monitoring of their PRTG environment, but face major reliability and compatibility problems. Recurring login/authentication failures, QR/barcode scanning issues, app crashes, and push-notification instability hinder use. Missing SSO support and incompatibilities with newer Android versions or server updates compound the difficulties. UI quirks like widgets not refreshing and limited theming also appear. Addressing authentication reliability, scanner reliability, crash stability, SSO support, and UI polish would significantly improve satisfaction.

Pros

Enables remote network monitoring from Android.
Handy and easy-to-use for on-the-go checks.
Provides on-the-go visibility into network status and sensors.
Some users describe it as 'just works' and an excellent mobile monitoring solution.

Cons

Frequent login/authentication failures and no SSO support.
Unreliable QR/barcode scanning for login on multiple devices.
Frequent crashes and instability, with recent updates breaking the app or push notifications.
Compatibility issues with newer Android versions and server versions (Android 13/16, server version mismatches).
UI/UX rough edges, such as non-refreshing widgets and theming/navigation quirks.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.95

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36% (22)

Date	Author	Comment
2026-05-02	Er*****	can't read comments but the alert functions work really well!
can't read comments but the alert functions work really well!
2026-01-21	Mu*****	good
good
2025-12-01	A *****	code 21 too many follow ups?????
code 21 too many follow ups?????
2025-11-29	Sh*****	Not loggin in to server shows java error
Not loggin in to server shows java error
2025-10-30	De*****	not working in Android 16. pls fix it.
not working in Android 16. pls fix it.
2025-09-06	Bi*****	🏇
🏇
2025-08-12	Sa*****	Going back from a sensor takes me to the top of the screen everytime!
Going back from a sensor takes me to the top of the screen everytime!
2025-05-05	Ch*****	Scan QR code and try logon and it does nothing. As in sits on the login screen and ignores save. Ot literally doesn't do anything when you click save. Yes the details entered are correct.
Scan QR code and try logon and it does nothing. As in sits on the login screen and ignores save. Ot literally doesn't do anything when you click save. Yes the details entered are correct.
2025-02-21	Ni*****	Just downloaded it but so far I've been able to see a lot more of what's going on in my Wi-Fi. Between my Wi-Fi and phone somethings compromised terribly. Unfortunately it costs a lot of money to get cybersecurity on it and T-Mobile says everything seems perfectly normal even with all the things I have to show them. I guess it's Normal to have 16 routers connected to your router these days 😂 def 5 starts though so far 😌
Just downloaded it but so far I've been able to see a lot more of what's going on in my Wi-Fi. Between my Wi-Fi and phone somethings compromised terribly. Unfortunately it costs a lot of money to get cybersecurity on it and T-Mobile says everything seems perfectly normal even with all the things I have to show them. I guess it's Normal to have 16 routers connected to your router these days 😂 def 5 starts though so far 😌
2024-11-25	No*****	Greedy Bastards!
Greedy Bastards!