Travel Mate - Outbacker

The Outbacker TravelMate App allows you to access all your travel insurance policies from Outbacker in one place. You’ll be able to make a claim, buy a new policy and access your customer zone to make changes to an existing policy. If you’ve joined our loyalty club you’ll also be able to access all your benefits and rewards via the app.


When you are travelling you’ll be able to:

Get direct access to our Emergency Medical Assistance Service when needed.
Make a claim against your policy
Use our translation service (including offline functionality)
See the latest Travel Advice from the FCDO.
Access information about Major Travel Incidents
Find numbers for Emergency Numbers in the country you are visiting.