Reviews of OuiLive

By: OuiGroup App

List of user reviews and ratings for OuiLive

Total ratings

4.00 (Rating count: 391)

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Review summary

Overall, reviews describe OuiLive as buggy and slow on Android. The most frequent issues are step-count inaccuracies and delayed or missing activity updates, with users reporting they end up behind others. Slowness and data-loading problems are also common, sometimes lasting for hours. Reliability is a major concern, and some users report features not working or media (photo uploads) disappearing. Language and support quality are also noted, with English support seen as weak and French content dominating. A few users still view it as a good health-tracking app and cite responsive support that fixed issues in a newer version.

Pros

Some users find the app good for health tracking and fitness.
A reviewer noted that support helped fix issues in a newer version.
The app is described by some as great for health enthusiasts.

Cons

Step counting is inaccurate and updates to activities are delayed or missing.
App is slow to load and sometimes data does not load for hours.
Reliability issues; not working properly across features.
Language/support quality concerns (poor English support; heavy French content).
Uploaded photos can disappear or fail to persist.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.00

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36% (4)

Date	Author	Comment
2024-10-08	Ma*****	edited: first time I add one star but after I contacted the support team, they released a version that is working but still the app use a lot of battery. first message: does't work. i disinstalled 3 times and still not working. Android phone
edited: first time I add one star but after I contacted the support team, they released a version that is working but still the app use a lot of battery. first message: does't work. i disinstalled 3 times and still not working. Android phone
2024-05-27	An*****	Updates are incredibly slow, and a photo I uploaded into a challenge disappeared a couple of hours later without notification. A disappointment.
Updates are incredibly slow, and a photo I uploaded into a challenge disappeared a couple of hours later without notification. A disappointment.
2024-02-14	Te*****	App does not count all of my steps. I would be ok with it if or would be within a few hundred steps, but I'm usually missing several thousand steps. I've contacted support and they reset it, but now I'm a day behind everyone else. It has Prentiss, but they have a lot of issues to work out.
App does not count all of my steps. I would be ok with it if or would be within a few hundred steps, but I'm usually missing several thousand steps. I've contacted support and they reset it, but now I'm a day behind everyone else. It has Prentiss, but they have a lot of issues to work out.
2023-11-21	Gi*****	One of the worst app regarding fitness
One of the worst app regarding fitness
2022-07-18	Pi*****	L'application est lente et parfois ne charge pas les données pendant plusieurs heures. Edit: je ne m'appelle pas Jennifer du tout
L'application est lente et parfois ne charge pas les données pendant plusieurs heures. Edit: je ne m'appelle pas Jennifer du tout
2022-07-12	Ba*****	Not great English support. A lot of French text. A lot of content requires attending French events. And it's disappointing that these things are more valuable than actually doing healthy things. Actually walking will only get you a very small amount of points.
Not great English support. A lot of French text. A lot of content requires attending French events. And it's disappointing that these things are more valuable than actually doing healthy things. Actually walking will only get you a very small amount of points.
2022-06-08	Sa*****	Apps not working properly, it's not updating my activities on time
Apps not working properly, it's not updating my activities on time
2022-02-18	Ug*****	This app is great for all people. Health enthusiasts who keep track of anything, people trying to lose weight and to make fit and its simply best app
This app is great for all people. Health enthusiasts who keep track of anything, people trying to lose weight and to make fit and its simply best app
2022-01-25	36*****	Its a good app.
Its a good app.
2021-06-01	Ni*****	Podomètre ne marche pas bien
Podomètre ne marche pas bien