Reviews of OttoPilot

By: zhanghongchun App

List of user reviews and ratings for OttoPilot

Total ratings

2.32 (Rating count: 223)

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Review summary

User reviews consistently describe OttoPilot as unreliable and hard to use. The most common problems are flaky connectivity and pairing failures, with multiple Bluetooth/Wi-Fi networks causing confusion and frequent drops. Firmware updates are often blocked or fail to apply. Activation and account flows (sign-in, device addition, QR setup) frequently malfunction or show devices missing in the account. Support and refunds are perceived as poor, with slow responses and restitution hurdles. A few mention a promising device concept and usable documentation, but reliability and support gaps dominate the overall impression.

Pros

Crisp-looking UI and accessible documentation.
The device concept is appealing and has potential.

Cons

Unreliable connectivity and pairing failures; frequent drops and confusion due to multiple Bluetooth/Wi-Fi networks.
Firmware updates often fail or are blocked, making updates difficult or impossible.
Activation/registration problems: can't sign in, add devices, or see devices in the account; QR setup loops.
Poor customer support and refund experience; slow responses and refund hurdles.
UI/UX issues and compatibility problems; app often nonfunctional or not compatible with some cars.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.32

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90% (44)

Date	Author	Comment
2026-08-06	my*****	serial number does not exist , does this mean I've been sold a fake box
serial number does not exist , does this mean I've been sold a fake box
2026-07-25	Pe*****	bad nad bad and useless
bad nad bad and useless
2026-06-25	JK*****	I bought an Ottocast Mini TUBE (2026). I tried to update its firmware via browser (while connected to it in the car with android auto showing) but the 192.168.1.101 doesn't open and I check my LTE connection (is working fine with Verizon). So, can you please add support to "Ottocast mini TUBE" in this App (Otto Pilot), thanks in advance.
I bought an Ottocast Mini TUBE (2026). I tried to update its firmware via browser (while connected to it in the car with android auto showing) but the 192.168.1.101 doesn't open and I check my LTE connection (is working fine with Verizon). So, can you please add support to "Ottocast mini TUBE" in this App (Otto Pilot), thanks in advance.
2026-06-17	St*****	ahhhhh product doesn't work can't get my money back terrible customer service just a run around of emails
ahhhhh product doesn't work can't get my money back terrible customer service just a run around of emails
2026-05-16	*****	App will not connect for update. Removed app from my phone
App will not connect for update. Removed app from my phone
2026-04-22	Dž*****	Broken application, not possible to login, always throwing, send failed. Can't do nothing if not logged in.
Broken application, not possible to login, always throwing, send failed. Can't do nothing if not logged in.
2026-04-22	Na*****	Not as claimed: It does NOT work with Mini POT model !
Not as claimed: It does NOT work with Mini POT model !
2026-04-12	Mi*****	keeps logging out while I'm trying to connect. really bad app
keeps logging out while I'm trying to connect. really bad app
2026-03-22	Ch*****	It's useless and it's possible that it's only purpose is to steal your personal information. Don't install it.
It's useless and it's possible that it's only purpose is to steal your personal information. Don't install it.
2026-03-02	De*****	I can't even sign in wth
I can't even sign in wth