Reviews of Otsimo | Special Education

By: Otsimo

List of user reviews and ratings for Otsimo | Special Education

Total ratings

3.17 (Rating count: 829)

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Review summary

User reviews about Otsimo show recurring problems with refunds and billing, frequent crashes and login issues, and concerns about high prices. Support is often unresponsive, and the subscription flow is confusing. While some praise its educational potential when it functions, reliability and value appear to be major drawbacks for many users.

Pros

Helps some children learn to speak.
When it works, the app can be a valuable educational tool.
Offers interactive learning activities (e.g., coloring) that some kids enjoy.

Cons

Billing and refund issues: being charged for annual plans or trial mischarges with little or no refunds and poor or delayed responses from support.
Stability problems: crashes, splash-screen loops, and inability to sign in, sometimes after payment.
High price and perceived poor value for money, especially for families with limited income.
Poor or unresponsive customer support, including difficulty contacting the company and generic or unhelpful replies.
Subscription flow confusion: monthly vs yearly plans, unclear trial terms, and reports of bait-and-switch behavior.

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User Reviews

Recent rating average: 1.70

All time rating average: 3.17

Upgrade to see all 66 reviews

48% (32)

Date	Author	Comment
2026-03-08	Aj*****	Again many months later: STILL NO REFUND. NO REPLY ON EMAIL. NOTHING .6Months later, still no refund. And app is just like any other general app. old review: App accepted payment for premium but premium not activated. NEED REFUND already contacted support multiple times. but haven't received a refund and the app is still not working
Again many months later: STILL NO REFUND. NO REPLY ON EMAIL. NOTHING .6Months later, still no refund. And app is just like any other general app. old review: App accepted payment for premium but premium not activated. NEED REFUND already contacted support multiple times. but haven't received a refund and the app is still not working
2026-01-08	*****	I was really excited until I saw the price. Most of us autism parents are low income. I'm sorry but $20 per month or a full annual price at once is nonsense. Good luck with that. we'll be playing free until it's too inconvenient like every other game/app. looks awesome, I'm disappointed.
I was really excited until I saw the price. Most of us autism parents are low income. I'm sorry but $20 per month or a full annual price at once is nonsense. Good luck with that. we'll be playing free until it's too inconvenient like every other game/app. looks awesome, I'm disappointed.
2025-11-14	Us*****	why I can't see the app in. my phone
why I can't see the app in. my phone
2025-11-08	Ha*****	Great App but wont refund my purchase; I bought for a trial and they charge me for a full year. they wont refund me though they have a refund policy after two days purchase.
Great App but wont refund my purchase; I bought for a trial and they charge me for a full year. they wont refund me though they have a refund policy after two days purchase.
2025-11-07	Ki*****	I'm stuck at the splash screen. I was able to use the app on my first open but after that I'm stuck.
I'm stuck at the splash screen. I was able to use the app on my first open but after that I'm stuck.
2025-06-01	us*****	hello i want to subscribe the monthly plan of otsimo but at subscription step it show me yearly plan please solve it
hello i want to subscribe the monthly plan of otsimo but at subscription step it show me yearly plan please solve it
2025-05-11	An*****	scammed, absolutely devastated, I've been charged for an entire year subscription yet ,right after the money taken the app won't even turn on , keeps crashing.. I tried contacting support like they advised just for them to say it's too late for a refund as they have a 2 day policy . hope they get taken off the market and charged for scamming . the moment you write to them the stall just to then tell you then can't do anything about it. Money gets taken out, without authorization or trial perio
scammed, absolutely devastated, I've been charged for an entire year subscription yet ,right after the money taken the app won't even turn on , keeps crashing.. I tried contacting support like they advised just for them to say it's too late for a refund as they have a 2 day policy . hope they get taken off the market and charged for scamming . the moment you write to them the stall just to then tell you then can't do anything about it. Money gets taken out, without authorization or trial perio
2025-04-14	S *****	the app is stuck at payment page still even after the payment. unable to sign in
the app is stuck at payment page still even after the payment. unable to sign in
2025-01-28	Al*****	Horrible app I tried canceling and reached out to the app store still no response and via email they are very unhelpful!!! I want my money back
Horrible app I tried canceling and reached out to the app store still no response and via email they are very unhelpful!!! I want my money back
2025-01-12	Al*****	Scam-Advertises free 7 day trial but immediately charges you the full year for $100. There's no contact info on the app that leads to talking to an actual person or getting an email reply that isn't AI generated. There's no way to limit what they're doing on the app. My kids only been playing "coloring" so for $100 he gets to color.
Scam-Advertises free 7 day trial but immediately charges you the full year for $100. There's no contact info on the app that leads to talking to an actual person or getting an email reply that isn't AI generated. There's no way to limit what they're doing on the app. My kids only been playing "coloring" so for $100 he gets to color.