Reviews of Lightify

By: OSRAM App

List of user reviews and ratings for Lightify

Total ratings

2.11 (Rating count: 6,546)

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Review summary

Users commonly report persistent connectivity problems between the gateway, lights, and Alexa integration, resulting in frequent resets and skill toggling. The app experiences crashes and instability, with scheduling and lighting scenes often failing. While some acknowledge easy initial setup and useful features like custom moods, many express frustration over declining reliability, discontinued support, and ineffective updates, leading several to switch to alternative brands.

Pros

Initial setup is described as easy by some users.
Integration with Alexa works initially for some users.
Custom dynamic moods feature is appreciated by at least one user.
The app allows adding multiple lights and switches.
The product had good functionality in earlier versions.

Cons

Consistent connection issues with the gateway and lights, often requiring resetting or reconnection.
Frequent need to disable and re-enable the Alexa skill due to integration problems.
App instability and frequent crashes reported by multiple users.
Scheduling and scene/color settings often do not work or fail to apply correctly.
Poor customer support and software updates that sometimes worsen the user experience.

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User Reviews

Recent rating average: 2.10

All time rating average: 2.11

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70% (49)

Date	Author	Comment
2026-04-18	An*****	The worst company in the world!!
The worst company in the world!!
2026-01-02	Ma*****	Po připojení chce aktualizovat a nikdy se aktualizace nedokončí. Vypíše "This is a mandatory update" a ani po 30 min se nic neděje.
Po připojení chce aktualizovat a nikdy se aktualizace nedokončí. Vypíše "This is a mandatory update" a ani po 30 min se nic neděje.
2025-12-26	Ru*****	I guess this is the end of this unit and app. I it stopped working, even when I tried to reinstall the app.
I guess this is the end of this unit and app. I it stopped working, even when I tried to reinstall the app.
2025-10-20	Jo*****	absolutely the worst and most frustrating app I have ever used. must have been written by a 2 year old. app freezes up when trying to connect it to my network and then it just logs me out and have to restart the whole process again. still years later same trash.
absolutely the worst and most frustrating app I have ever used. must have been written by a 2 year old. app freezes up when trying to connect it to my network and then it just logs me out and have to restart the whole process again. still years later same trash.
2025-09-27	V *****	Horrible...
Horrible...
2025-07-08	Da*****	Have you made an offline version that's currently up and running??
Have you made an offline version that's currently up and running??
2025-04-17	Sa*****	needs Alexa app
needs Alexa app
2025-03-02	Gl*****	Will not set time zone 😥
Will not set time zone 😥
2024-07-27	Lo*****	On or off, no other control.
On or off, no other control.
2024-07-17	Ja*****	they have evedently no customer support I've tried multiple times to get help and nothing I have lights that it's not finding it's not working properly but no help I wouldn't recommend it for anyone but a product that has support atleast
they have evedently no customer support I've tried multiple times to get help and nothing I have lights that it's not finding it's not working properly but no help I wouldn't recommend it for anyone but a product that has support atleast