Reviews of PineApp

By: Baptist Health South Florida App

List of user reviews and ratings for PineApp

Total ratings

4.71 (Rating count: 1,783)

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Review summary

Users like the app's speed, navigation, and quick access to schedules, tests, and records. However, recurring problems include login failures, slow/crashing performance, Android-UI compatibility issues, and weak support responsiveness, which reduce reliability despite the positives.

Pros

Very fast and easy to use
Easy to navigate and not cluttered
Convenient for accessing schedules, appointments, and lab results
Quick access to patient records
Excellent app / great tool for patients

Cons

Login credentials are frequently lost or login screen fails to appear, requiring manual login
Slow performance and frequent crashes with error messages (e.g., 'we encountered an unexpected error')
Not optimized for Android phones (UI issues like icons overlapping or misaligned controls)
Poor or unresponsive support (delayed replies to issues)
Some features are intermittently unavailable (e.g., inability to download treatment plans)

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User Reviews

Recent rating average: 4.00

All time rating average: 4.71

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28% (31)

Date	Author	Comment
2026-07-02	Su*****	difficulties to get into the application and take you back and forth without any results
difficulties to get into the application and take you back and forth without any results
2026-06-30	As*****	Information coincided with ALL my emails & appointment reminders, just in one app. This can easily be worked with someone with limited technology use or a loved one trying to find the next appt address.
Information coincided with ALL my emails & appointment reminders, just in one app. This can easily be worked with someone with limited technology use or a loved one trying to find the next appt address.
2026-06-16	Li*****	The Staff at Front Desk Were Awesome❤️ Especially Karen ❤️ Thank You To The Technicians: Ana ❤️ & Jessica ❤️
The Staff at Front Desk Were Awesome❤️ Especially Karen ❤️ Thank You To The Technicians: Ana ❤️ & Jessica ❤️
2026-06-07	Ni*****	Baptist urgent care in Kendall, i was in & out in one hour & a half. Had x-rays checking for fractures, none were visable. I was given prescription for medication to help with pain, swelling & inflammation for my arthritis immune disease flare up & my finger was wrapped in a splint. All done professionally & respectively!! Nurse & Dr pleasant polite & concerned on my pain, inflammation & swelling that has not gone down in a 2 week time frame. Feeling better next day, so thanks!!
Baptist urgent care in Kendall, i was in & out in one hour & a half. Had x-rays checking for fractures, none were visable. I was given prescription for medication to help with pain, swelling & inflammation for my arthritis immune disease flare up & my finger was wrapped in a splint. All done professionally & respectively!! Nurse & Dr pleasant polite & concerned on my pain, inflammation & swelling that has not gone down in a 2 week time frame. Feeling better next day, so thanks!!
2026-05-20	Cl*****	They are the best
They are the best
2026-05-13	Gl*****	Excellent diagnostic center with awesome staff. Great treatment, professional staff and very clesn center.
Excellent diagnostic center with awesome staff. Great treatment, professional staff and very clesn center.
2026-05-12	Mi*****	I like doing the registration online. I wish all doctors' offices did it that way. The reminders are great and specific, however, it's a little on overload. I've gotten many reminders. Two is sufficient.
I like doing the registration online. I wish all doctors' offices did it that way. The reminders are great and specific, however, it's a little on overload. I've gotten many reminders. Two is sufficient.
2026-05-11	e *****	very difficult to st the password
very difficult to st the password
2026-05-06	Ya*****	excellent Care Services
excellent Care Services
2026-05-01	Sa*****	My experience lasted less than 60 seconds before your app wouldn't allow me to paste a password from my password manager. So I uninstalled it. Fatal product management error--flat line.
My experience lasted less than 60 seconds before your app wouldn't allow me to paste a password from my password manager. So I uninstalled it. Fatal product management error--flat line.