Reviews of PineApp

By: Baptist Health South Florida App

List of user reviews and ratings for PineApp

Total ratings

4.78 (Rating count: 1,885)

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Review summary

Users like the app's speed, navigation, and quick access to schedules, tests, and records. However, recurring problems include login failures, slow/crashing performance, Android-UI compatibility issues, and weak support responsiveness, which reduce reliability despite the positives.

Pros

Very fast and easy to use
Easy to navigate and not cluttered
Convenient for accessing schedules, appointments, and lab results
Quick access to patient records
Excellent app / great tool for patients

Cons

Login credentials are frequently lost or login screen fails to appear, requiring manual login
Slow performance and frequent crashes with error messages (e.g., 'we encountered an unexpected error')
Not optimized for Android phones (UI issues like icons overlapping or misaligned controls)
Poor or unresponsive support (delayed replies to issues)
Some features are intermittently unavailable (e.g., inability to download treatment plans)

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User Reviews

Recent rating average: 3.20

All time rating average: 4.78

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26% (33)

Date	Author	Comment
2026-08-21	Jo*****	tells me it can't run with debug mode is running. Checked, debug mode not running. Uninstaller pineapple, rebooted and installed the app again. same error.
tells me it can't run with debug mode is running. Checked, debug mode not running. Uninstaller pineapple, rebooted and installed the app again. same error.
2026-08-20	Ja*****	Very secure interface which makes it HIPPA compliant.
Very secure interface which makes it HIPPA compliant.
2026-08-10	An*****	there has to be another way to sign in without the app
there has to be another way to sign in without the app
2026-08-10	Ke*****	love the app
love the app
2026-08-04	Ch*****	Very helpful, convenient & simple to use.
Very helpful, convenient & simple to use.
2026-08-02	Jo*****	can not work on debugging mode also couldn't upload license tried 5 times.
can not work on debugging mode also couldn't upload license tried 5 times.
2026-07-30	Ca*****	great service
great service
2026-07-28	ja*****	south. miami hospital xray appointment
south. miami hospital xray appointment
2026-07-28	Kn*****	Very cumbersome app, nothing works , face and touch log in available but does not work, it seems like an app that hasn't been updated in years. Multiple logins required to access within the same pt record. Very unusual design.
Very cumbersome app, nothing works , face and touch log in available but does not work, it seems like an app that hasn't been updated in years. Multiple logins required to access within the same pt record. Very unusual design.
2026-07-24	Ha*****	This app has a great name. It goes downhill from there. The in-app scheduling is so weak it causes me second hand embarrassment.
This app has a great name. It goes downhill from there. The in-app scheduling is so weak it causes me second hand embarrassment.