Reviews of ATITHI 2.O

By: CBIC App

List of user reviews and ratings for ATITHI 2.O

Total ratings

1.38 (Rating count: 114)

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Review summary

Multiple reviewers report serious usability problems: signup/form validation failures, session timeouts that prevent submissions, limited/incorrect input fields (no spaces, short address, missing countries), and frequent crashes or slow loading. Many also note poor support, typos and outdated content. A minority praised the app’s concept and gave positive ratings, but major stability and input issues block reliable use.

Pros

Some users find the app useful and give positive ratings ("Good"/"Very nice").
The app's purpose—digital customs declaration for international travellers—is a valuable idea.
A few users were able to access/download the app without issue.

Cons

Widespread signup/registration failures — users cannot create accounts or proceed past the form.
Frequent session timeouts/submission failures when trying to submit declarations.
Form/input validation problems and field limitations (won't accept spaces in names, insufficient address length, missing countries like Portugal, phone/nationality field errors).
Crashes, freezes and general bugs (app closing while submitting, long loading times) and visible quality issues (spelling mistakes, outdated info).
Poor/no support response from developers for reported issues.

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User Reviews

Recent rating average: 1.90

All time rating average: 1.38

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70% (14)

Date	Author	Comment
2024-11-11	Ta*****	Glitches from the beginning. There are so many spelling mistakes that at first I thought it was a scam app! Trying to register and the app just won't allow me. Each time just get an invalid entry error, but doesn't say what is invalid. Cannot put space between 1st and last name. No space to take full address Is this a joke? It's supposed to be customs app for all intl travellers and this is the nonsense that is being put out!
Glitches from the beginning. There are so many spelling mistakes that at first I thought it was a scam app! Trying to register and the app just won't allow me. Each time just get an invalid entry error, but doesn't say what is invalid. Cannot put space between 1st and last name. No space to take full address Is this a joke? It's supposed to be customs app for all intl travellers and this is the nonsense that is being put out!
2024-11-06	ma*****	Worst support then account cannot create. I already mail before one month. Very good response
Worst support then account cannot create. I already mail before one month. Very good response
2024-10-01	ti*****	Good app
Good app
2024-10-01	Ma*****	Password management is a Joke.. I feel they purposefully made this so that they can harass personally at airport
Password management is a Joke.. I feel they purposefully made this so that they can harass personally at airport
2024-09-29	Ne*****	Doesn't have enough field length to input addresses. Will not take spaces in the name
Doesn't have enough field length to input addresses. Will not take spaces in the name
2024-09-06	Pu*****	Tried to register. I am from Portugal and they simply forgot to add Portugal as a country. Crazy and so amateur...
Tried to register. I am from Portugal and they simply forgot to add Portugal as a country. Crazy and so amateur...
2024-09-05	Ga*****	outdated information in the app and doesn't reflect current applicable updates related to customs duty
outdated information in the app and doesn't reflect current applicable updates related to customs duty
2024-01-21	Mi*****	Another third rate Indian Govt app. I can't even register. Keeps giving me an error.
Another third rate Indian Govt app. I can't even register. Keeps giving me an error.
2024-01-11	Sh*****	Good
Good
2023-12-29	Va*****	28 date is disabled for every month
28 date is disabled for every month