Reviews of Maxim — Online Taxi Service

By: Iran maxim App

List of user reviews and ratings for Maxim — Online Taxi Service

Total ratings

4.57 (Rating count: 31,622)

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Review summary

User reviews are mixed. The majority praise Maxim for safe, courteous drivers, clean and comfortable cars, punctual service, and good value, with several calls that it is suitable for longer trips. However, recurring problems include unreliable map/location features, absence or poor functioning in-app payment, occasional unsafe or rude driver behavior, and app bugs. A few customers also report extra charges or requests to pay more. Overall, experiences are positive but reliability and consistency in maps, payments, and driver conduct need improvement.

Pros

Safe, courteous, and professional drivers.
Clean, comfortable, and well-maintained cars.
Good price and value for money.
Punctual and reliable service.
Well-suited for intercity trips.

Cons

In-app payment not available or unreliable; users want to pay inside the app.
Map / GPS location features are unreliable or non-functional.
Some drivers exhibit unsafe, rude, or unprofessional behavior.
App bugs and reliability issues.
Drivers occasionally try to charge more or request extra fares.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.57

Upgrade to see all 106 reviews

23% (24)

Date	Author	Comment
2026-09-01	Ma*****	affordable prices 👍🏻
affordable prices 👍🏻
2026-08-01	Se*****	Very good.😍😍
Very good.😍😍
2026-07-11	fa*****	was fast and easy
was fast and easy
2026-06-09	He*****	The Maxim app has serious issues with passenger information registration, and the support team is not responsive. I have reported the issue several times, but no effective action has been taken. This creates service disruption and raises concerns about proper user data handling. Please escalate this complaint to Maxim’s international support or management team. in iran
The Maxim app has serious issues with passenger information registration, and the support team is not responsive. I have reported the issue several times, but no effective action has been taken. This creates service disruption and raises concerns about proper user data handling. Please escalate this complaint to Maxim’s international support or management team. in iran
2026-02-27	go*****	very good
very good
2026-02-20	Fa*****	خیلی سفر عالی بود ، رفتار راننده محترم بود و ماشین فوق العاده تمیز و راحت بود
خیلی سفر عالی بود ، رفتار راننده محترم بود و ماشین فوق العاده تمیز و راحت بود
2026-02-17	Sa*****	تبلیغات بیشتر شود. شروع به سفر و پرداخت داخل برنامه صورت بگیرد.
تبلیغات بیشتر شود. شروع به سفر و پرداخت داخل برنامه صورت بگیرد.
2026-02-13	عل*****	همه چی عالیی بود با امنیت کامل و سلامت خودرو به مقصد رسیدیم 🖐🏻
همه چی عالیی بود با امنیت کامل و سلامت خودرو به مقصد رسیدیم 🖐🏻
2026-02-13	Na*****	is not user freindly
is not user freindly
2026-02-04	Mo*****	GoooooooD ...
GoooooooD ...