Mi Orange Android

Mi Orange

Official and free app for Orange customers. Line and invoice management.

Features & Capabilities

Mi Orange is the official and free app designed for Orange customers, including individuals and businesses with up to 5 lines. It allows users to seamlessly manage all Orange services directly from their mobile devices. The app features a 24/7 Orange Assistant for real-time support, clear invoice management with downloadable PDFs and billing cycle options, and detailed line management including rate and service modifications.

Users can track their usage, monitor orders like fiber optic provisioning and smartphone deliveries, configure Wi-Fi and Livebox routers, and enjoy the Orange loyalty program #BeOrange for exclusive rewards. Additionally, the app offers access to entertainment services such as soccer, movies, series, and gaming platforms like DAZN, Amazon, and Netflix. Customers can also renew phones, buy accessories, recharge prepaid balances, review contracts, and book store appointments, making it an all-in-one solution for Orange service management.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Orange Spain
Google Play Store
https://play.google.com/store/apps/details?id=com.orange.miorange
Email:
ap*****@orange.com
Website:
https://ayuda.orange.es/particulares/mi-orange

User Reviews

The reviews are dominated by negative sentiment due to instability, billing/recharge problems, and poor support. A minority still praise the app or service, but language barriers and onboarding friction are notable. Key recurring pain points: app reliability, billing transparency, and support responsiveness. A small portion acknowledges usable aspects, but overall user experience is inconsistent and frustrating.
Pros
  • General positive perception of the app among some users (mentions like 'Buena app', 'very good', 'muy bueno').
  • Some reviewers report good or responsive service (e.g., appreciation for excellent service in at least one review).
  • A few users describe the app as acceptable or OK despite issues.
Cons
  • App instability and performance problems: frequent errors, slowness, and crashes make it hard to use.
  • Billing and recharge problems: unauthorized charges, difficulty recharging or viewing balance, and inconsistent payment behavior.
  • Inadequate customer support: slow, unhelpful responses and reliance on chatbots that don’t resolve issues.
  • Language/localization issues: lack of English language version or inability to switch to English, causing confusion.
  • Onboarding/login problems: difficulty creating accounts, password issues, and looping during verification.
Recent reviews
can not recharge the last 2 days and the customer service doesn't reply
by gi*****, 2026-06-14

The app is not doing its job. I cant top up. Done multiple times for 12 hours
by Ev*****, 2026-06-14

nutil
by Of*****, 2026-06-02
View all user reviews ›

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