Reviews of Orange Cloud

By: Orange Romania App

List of user reviews and ratings for Orange Cloud

Total ratings

1.50 (Rating count: 8,000)

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Review summary

Users of Orange Cloud report a mixed experience. Pros include decent speeds for access and uploads and attractive pricing for unlimited plans, plus a free starting storage (roughly 25 GB). The most common complaints center on reliability and usability: frequent logouts and login errors often tied to payment status, performance issues with slow or unstable syncing, and feature limitations around file management (no folder backup, file size limits, and weak search). These issues overshadow positive aspects for many users, making the app feel unreliable for long-term cloud storage, especially for larger backups and ongoing usage.

Pros

Good upload/download speeds
Affordable unlimited storage plan with good value
Free storage option (25 GB) is available

Cons

Frequent login/authentication problems and sessions/logouts
Payment gating causing access issues or missing payment messages
Performance issues like slow app and unstable syncing
File management limitations (no folder backup, file size limits, weak search)

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User Reviews

Recent rating average: 2.20

All time rating average: 1.50

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40% (12)

Date	Author	Comment
2025-10-16	Ra*****	It's free but you need a subscription to use it
It's free but you need a subscription to use it
2024-10-05	Me*****	Very slow app and continous stopping!
Very slow app and continous stopping!
2024-08-25	La*****	On
On
2023-11-08	Op*****	Delogarea neplanificata din aplicație și mesaje push cu o versiune noua a aplicației, dar de fapt este aceiasi versiune fără nici un update disponibil.
Delogarea neplanificata din aplicație și mesaje push cu o versiune noua a aplicației, dar de fapt este aceiasi versiune fără nici un update disponibil.
2023-10-06	Ti*****	Interesanta la inceput dar groaznica pe parcurs. Dupa aproape 20 de a fi client orange, acum la reinoirea abonamentului, unul de 30€, nu mi-au mai dat aplicatia invlusa. Asa ca am renuntat la ea. Imi este practic imposibil sa fac backup la aproximativ 25 GB de poze. Trebuie luate in calupuri de max 500 de fisiere.... Daca vreti cloud si sunteti sau vreti sa deveniti clienti orange, cautati un cloud decent. Asta e praf.
Interesanta la inceput dar groaznica pe parcurs. Dupa aproape 20 de a fi client orange, acum la reinoirea abonamentului, unul de 30€, nu mi-au mai dat aplicatia invlusa. Asa ca am renuntat la ea. Imi este practic imposibil sa fac backup la aproximativ 25 GB de poze. Trebuie luate in calupuri de max 500 de fisiere.... Daca vreti cloud si sunteti sau vreti sa deveniti clienti orange, cautati un cloud decent. Asta e praf.
2023-05-17	Fl*****	Among the worst cloud storage apps. No multi factor authetication, very limited management options and WORSE than that, by IT'S OWN INITIATIVE, it deleted 320 Gb of my personal files which I found in trash bin (photos, documents, etc.). NOT RECOMMENDED!
Among the worst cloud storage apps. No multi factor authetication, very limited management options and WORSE than that, by IT'S OWN INITIATIVE, it deleted 320 Gb of my personal files which I found in trash bin (photos, documents, etc.). NOT RECOMMENDED!
2023-05-07	fr*****	Laptop-ul este plin! De ce nu pot folosi un hard-disk extern? Pot folosi un hard-disk extern sau nu pot? Ar trebui sa pot face acest lucru. Nu mai am spatiu! Aștept un mesaj. Mulțumesc!
Laptop-ul este plin! De ce nu pot folosi un hard-disk extern? Pot folosi un hard-disk extern sau nu pot? Ar trebui sa pot face acest lucru. Nu mai am spatiu! Aștept un mesaj. Mulțumesc!
2022-10-02	Io*****	1. It is annoying you can select for backup only files, not folders as well. If I have my photos organized in folders in my phone this is exactly how I want them to show up in the backup. It may not seem very important but after years of backup without this option, it's going to be a mess in the cloud. 2. Another very annoying thing is that if by mistake you select some files 2 times for backup, they go in the cloud 2 times, the system does not recognize duplicates, which again creates a mess.
1. It is annoying you can select for backup only files, not folders as well. If I have my photos organized in folders in my phone this is exactly how I want them to show up in the backup. It may not seem very important but after years of backup without this option, it's going to be a mess in the cloud. 2. Another very annoying thing is that if by mistake you select some files 2 times for backup, they go in the cloud 2 times, the system does not recognize duplicates, which again creates a mess.
2022-09-04	Vl*****	Imposibil de logat de pe un S21 Ultra (Android 12, UI 4.0). Mesaj primit: Sorry, you are temporarily unable to sync new content due to missing payment. Please check your payment status and make sure to re-activate your account as soon as possible in order to continue enjoying the service. LE: Aceeasi problema intampinata si pe un Pixel 6 Pro.
Imposibil de logat de pe un S21 Ultra (Android 12, UI 4.0). Mesaj primit: Sorry, you are temporarily unable to sync new content due to missing payment. Please check your payment status and make sure to re-activate your account as soon as possible in order to continue enjoying the service. LE: Aceeasi problema intampinata si pe un Pixel 6 Pro.
2022-07-03	Ad*****	De ceva vreme, aplicatia se comporta ciudat cand sincronizeaza fisierele de pe telefon. Cateva secunde urca cu viteza mare pe Wi-Fi, apoi viteza scade drastic pentru toate aplicatiile de pe telefon. A durat ceva timp sa imi dau seama ca Orange Cloud provoaca acest lucru. Cand nu folosesc aplicatia, viteza pe wi-fi isi revine pentru toate aplicatiile.
De ceva vreme, aplicatia se comporta ciudat cand sincronizeaza fisierele de pe telefon. Cateva secunde urca cu viteza mare pe Wi-Fi, apoi viteza scade drastic pentru toate aplicatiile de pe telefon. A durat ceva timp sa imi dau seama ca Orange Cloud provoaca acest lucru. Cand nu folosesc aplicatia, viteza pe wi-fi isi revine pentru toate aplicatiile.