Jazztel

Name: Jazztel
Rating: 4.071429 (106586 reviews)
Author: MASORANGE

By: MASORANGE App

Jazztel app to check your consumption and manage your free lines

Overview

Google Play Store

Downloads

3,398,417 ▲ 4.67K

Data as of 2026-09-05

Rating:

4.07 +460

(106,586)

Version:

—

Last updated: 2026-07-27

Ranking

#31,844 ▼ 41

Overall

Features & Capabilities

The Jazztel Chrome extension offers an official and free solution for Jazztel customers to efficiently manage their telecommunication services. With this app, users gain clear access to their invoices, allowing them to view, download, or email their detailed bills effortlessly. The app also provides comprehensive consumption monitoring, from tracking minutes and data usage on each contracted line to reviewing additional rate consumption.

Beyond billing and usage, Jazztel enables users to manage their lines by adjusting rates and services with personalized offers, track order statuses for fiber or devices, and configure their routers with options for Wi-Fi management and troubleshooting. Users can also enjoy TV service management and find support through the integrated Help Center and Virtual Assistant. Fully optimized for ease of use, the Jazztel app ensures secure, real-time control of your telecommunications needs with traffic usage that is entirely free across all plans.

User Growth & Download Statistics

App Communication

By:

MASORANGE

Downloads:

3,398,417 4.67K

Rating:

4.07

(106,586) 460 new ratings

Version:

0 Last updated: 2026-07-27

Creation date:

2026-07-27

Publisher country:

Email:

ap*****@masorange.es

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-05

Compare stats and ranking:

Ranking

# 31,844 ▼ 41

Other platforms

Jazztel TV (v6.26)

4.60

(4,398)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

MASORANGE

Google Play Store

https://play.google.com/store/apps/details?id=com.orange.bluu.jazztel

Email:

ap*****@masorange.es

Website:

https://ayuda.jazztel.com/

Publisher Change History

2025-01-27: ap*****@orange.com to ap*****@masorange.es

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User Reviews

Users find the Jazztel app generally easy to use with good functionality and informative features. However, significant issues include poor customer service, lack of English language support, frequent app crashes, and unstable service connections. Several users report dissatisfaction with support response times and problem resolution. While some note improvements over time and helpful operators, many experience frustration with billing problems and app reliability.

Pros

App is easy to use and navigate according to several users.
Functionality of the app is generally good and meets its intended purpose.
Some users find the app informative and complete.
The app has shown improvements over time, becoming better and safer.
Operators are described as efficient, effective, and helpful by certain users.

Cons

Poor customer service and support reported repeatedly, including long wait times and unhelpful responses.
Frequent app crashes and bugs, with some users reporting the app not working at all.
Lack of an English language version makes it difficult for non-Spanish speakers to use the app effectively.
Unstable service connections and unresolved technical issues, with poor communication channels.
Confusing navigation in some areas and outdated design in need of revamp.

Recent reviews

Very bad service. I don't recommend Jazztel. I lost sim card and their client attendance could not renovate it for a month. Also, to get attention you can wait half an hour sometimes, listening to their music. Sadly, their operators are incompetent .