Reviews of Optimus

By: Optimus Tracking

List of user reviews and ratings for Optimus

Total ratings

4.49 (Rating count: 2,706)

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Review summary

Users find Optimus GPS tracking app generally accurate and useful with features like geo-fencing and responsive customer support. However, common issues include delayed or unreliable notifications, occasional tracking inaccuracies, and user interface shortcomings. Connection problems and lack of features like dark mode or customizable tracker names are also noted. Despite these, many users appreciate the affordable subscription price and ease of installation, making it a favorable choice for vehicle and asset tracking.

Pros

Provides real-time location updates and tracking capabilities that are generally accurate.
Offers useful features like geo-fencing with alerts and detailed history of movement.
Customer support is responsive, polite, and helpful in resolving issues.
Affordable subscription pricing with decent feature set compared to competitors.
Easy installation and no monthly subscription fee on some devices, making it user-friendly.

Cons

Notifications often have delays or are sent late, reducing reliability.
Tracking can sometimes be inaccurate or experience significant lag, including GPS refresh and position updates.
User interface issues: calendar view lacks event markings and app could benefit from better clarity on symbols and colors.
Connection issues with devices sometimes occur, affecting tracking consistency and requiring manual actions.
Lack of some UI improvements, such as dark mode, and inability to rename trackers could cause confusion in management.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.49

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2% (9)

Date	Author	Comment
2026-04-18	Al*****	not good will not let me login without resetting my password How do the accounts 6 days?And now it doesn't have my account on record
not good will not let me login without resetting my password How do the accounts 6 days?And now it doesn't have my account on record
2026-03-25	Be*****	Great device
Great device
2026-01-09	Ji*****	Two years of excellent service with original tracker; going strong! Update: almost 5 years and going strong! Great customer support and great features - still works flawlessly.
Two years of excellent service with original tracker; going strong! Update: almost 5 years and going strong! Great customer support and great features - still works flawlessly.