Reviews of optimumMe

By: Optimis App

List of user reviews and ratings for optimumMe

Total ratings

2.64 (Rating count: 25)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the app's physical therapy exercise videos, customization, and progress tracking. However, many face login difficulties, frequent crashes, limited support hours, and poor support accessibility. Overall, the app is valued for its exercise guidance but suffers from technical and usability issues that hinder user experience.

Pros

Helpful for physical therapy exercises
Includes videos to demonstrate exercises
Customizable workout plans
Facilitates communication with PT and trainers
Easy to track progress

Cons

Login issues with no option to create account
App crashes and shows blank screens frequently
Poor customer support availability and accessibility
Cannot use non-supported email accounts for login
Confusing user interface

Upgrade to see all 16 reviews

User Reviews

Recent rating average: 2.30

All time rating average: 2.64

Upgrade to see all 16 reviews

44% (7)

Date	Author	Comment
2025-01-09	Lo*****	I Love The App
I Love The App
2024-10-25	Re*****	Not impressed. My name is spelled wrong. I didn't spell it wrong. No contact info to get it fixed. Tech support link wants me to install gmail instead of giving me an email address.
Not impressed. My name is spelled wrong. I didn't spell it wrong. No contact info to get it fixed. Tech support link wants me to install gmail instead of giving me an email address.
2024-06-21	Ri*****	My PT says to download this app, like I need another app. So I downloaded the damn thing, and it opens with a log-in screen. There is no, create an account, just a log-in, and did you forget your password? No, I didn't forget my password. This is a brilliant design, and well thought out, I can't wait to use the rest if I can ever get in.
My PT says to download this app, like I need another app. So I downloaded the damn thing, and it opens with a log-in screen. There is no, create an account, just a log-in, and did you forget your password? No, I didn't forget my password. This is a brilliant design, and well thought out, I can't wait to use the rest if I can ever get in.
2024-01-15	Pa*****	Will not download on my phone. Now, I don't have any paperwork for the stuff I need to do from my physical therapist
Will not download on my phone. Now, I don't have any paperwork for the stuff I need to do from my physical therapist
2023-02-02	Pa*****	Confusing
Confusing
2022-11-23	De*****	Great
Great
2022-07-14	Sh*****	Really enjoy the physical therapy stretches, Thank You, S.P.
Really enjoy the physical therapy stretches, Thank You, S.P.
2022-04-06	Fa*****	This app receives one star review because it won't accept my Gmail nor Yahoo account address. Also I tried reinstalling the app several times. Does anyone know how to add a different email account? I tried various ways.
This app receives one star review because it won't accept my Gmail nor Yahoo account address. Also I tried reinstalling the app several times. Does anyone know how to add a different email account? I tried various ways.
2021-06-05	Be*****	My PT clinic had me sign up and said I could access my records. We spent hours on the phone trying to make this happen and still nothing... So far worthless
My PT clinic had me sign up and said I could access my records. We spent hours on the phone trying to make this happen and still nothing... So far worthless
2021-05-29	Le*****	Tried to access support on a Saturday, but only available Monday-Friday 3am-6pm pst except holidays. If you need help outside of these hours you're screwed.
Tried to access support on a Saturday, but only available Monday-Friday 3am-6pm pst except holidays. If you need help outside of these hours you're screwed.