Reviews of OptimoRoute Driver

By: OptimoRoute Inc. App

List of user reviews and ratings for OptimoRoute Driver

Total ratings

3.35 (Rating count: 177)

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Review summary

Users appreciate OptimoRoute Driver for its accurate timing, efficient scheduling, responsive customer support, and automation of delivery tasks. However, multiple reviews mention the app's suboptimal routing algorithms causing inefficient routes, frequent glitches including crashes and getting stuck on settings, continuous location tracking even when off duty raising privacy issues, and missing features such as route optimization buttons. These issues can lead to frustration and reliance on supplementary apps for better routing.

Pros

Accurate routing and timing leading to efficient deliveries
Excellent and responsive customer service
Speeds up the delivery process by automating address entry and tracking
Improves business operations by enabling efficient scheduling and communication with customers
User-friendly app that is generally easy to use despite some quirks

Cons

Routing algorithm often produces inefficient routes causing backtracking and delays
App crashes or glitches, sometimes getting stuck in settings and requiring reinstallation
Constant location tracking even when off duty raises privacy concerns
App repeatedly turns off 'on duty' status and doesn't save overrides, disrupting timing and routing
Lack of features like an 'optimize route' button and an overview map of the entire route

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User Reviews

Recent rating average: 2.70

All time rating average: 3.35

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25% (5)

Date	Author	Comment
2024-10-11	Lu*****	Great app and a fantastic team behind it!
Great app and a fantastic team behind it!
2023-11-28	To*****	Far from good 1 address close to last one but second on other side of city,non sens!! First must do the further addres then turn back and do the closer??!! Why? Big van turn back in tide country line ,hate it.
Far from good 1 address close to last one but second on other side of city,non sens!! First must do the further addres then turn back and do the closer??!! Why? Big van turn back in tide country line ,hate it.
2023-06-06	E1*****	Every time my job has to change an individuals route, it cancels everyone else's route, causing delays. There is no option to turn that off.
Every time my job has to change an individuals route, it cancels everyone else's route, causing delays. There is no option to turn that off.
2023-04-11	In*****	I use this ap every week, I have to enable motion in the settings and I feel like the ap records my every movement, vocal, and anything else going on in my car. It tracks gps and while I don't think it gives the most efficient route as promised, it gets me where I have to go.
I use this ap every week, I have to enable motion in the settings and I feel like the ap records my every movement, vocal, and anything else going on in my car. It tracks gps and while I don't think it gives the most efficient route as promised, it gets me where I have to go.
2023-02-20	Ro*****	After trying different apps. I can say this is the best one by far. Excellent customer service and fast response to any questions. The Optimo route will work what is best for you.
After trying different apps. I can say this is the best one by far. Excellent customer service and fast response to any questions. The Optimo route will work what is best for you.
2022-12-27	Ro*****	Keeps turning off on duty over and over again and won't save any overrides. It is giving a false time because of this problem. Plus it's not optimizing the routs correctly making me have to use another app (circuit )to route in a more optimized fashion . would be nice to have an optimize route button like all the other routing apps. make it to where it's not putting the stops back in the to do list after I've already done them . I have to reject them because of this annoying problem
Keeps turning off on duty over and over again and won't save any overrides. It is giving a false time because of this problem. Plus it's not optimizing the routs correctly making me have to use another app (circuit )to route in a more optimized fashion . would be nice to have an optimize route button like all the other routing apps. make it to where it's not putting the stops back in the to do list after I've already done them . I have to reject them because of this annoying problem
2022-12-07	Va*****	Lousy Algorithm. Multiple error. Keep me going in circles. After 10 stop in one step mall then 12 then back to the same strip mall. Some of the stop is just across the street but make me stop for 5 then back to the same location. Don't have overview map of the whole route.
Lousy Algorithm. Multiple error. Keep me going in circles. After 10 stop in one step mall then 12 then back to the same strip mall. Some of the stop is just across the street but make me stop for 5 then back to the same location. Don't have overview map of the whole route.
2022-09-16	An*****	Not a horrible app, but can definitely glitch out more than necessary. It's simple to use but with its quirks of ocassionally crashing/mot loading a route, it really drags down the rating.
Not a horrible app, but can definitely glitch out more than necessary. It's simple to use but with its quirks of ocassionally crashing/mot loading a route, it really drags down the rating.
2022-05-23	Pa*****	This app works so well, me and my partner have been using it for our company deliveries and have not found a better software. Used in conjuction with the website online you can really make a business run smooth. We did use another app but the timing was so terrible, it was never accurate. However this app is accurate, and sometimes we end up finishing ealier! You definitely need to be somewhat computer literate for the website as there are alot of components, but its as easy as can be otherwise.
This app works so well, me and my partner have been using it for our company deliveries and have not found a better software. Used in conjuction with the website online you can really make a business run smooth. We did use another app but the timing was so terrible, it was never accurate. However this app is accurate, and sometimes we end up finishing ealier! You definitely need to be somewhat computer literate for the website as there are alot of components, but its as easy as can be otherwise.
2022-05-15	Vi*****	This app requires 27/4/365 access to your location even when you're not "on duty". I asked support about this & as predicted got some BS answer ~"we don't track you when you're not on duty" which I have no way to verify. If you're ok with all that then this may be the app for you! You should also research what happens to a society that loses all privacy cuz that's where companies like this are taking us. "This hand basket is so comfy & convenient. I'll take it anywhere!" Yea, thx, dum dum.
This app requires 27/4/365 access to your location even when you're not "on duty". I asked support about this & as predicted got some BS answer ~"we don't track you when you're not on duty" which I have no way to verify. If you're ok with all that then this may be the app for you! You should also research what happens to a society that loses all privacy cuz that's where companies like this are taking us. "This hand basket is so comfy & convenient. I'll take it anywhere!" Yea, thx, dum dum.