Reviews of OPTAVIA Coach

By: Medifast, Inc. App

List of user reviews and ratings for OPTAVIA Coach

Total ratings

4.65 (Rating count: 299)

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Review summary

Users appreciate the OPTAVIA Coach app for its simplicity, convenience, and helpful tracking features that aid in managing their Optavia business. However, multiple users experience significant issues with signing in, including inability to log in, password reset problems, and the app freezing during PIN setup. Some find the navigation difficult and note limited functionality such as problems with Optavia Pay links and adding clients. Overall, while the app offers useful tools, technical and usability challenges hinder user experience.

Pros

Useful tool for tracking and managing the Optavia business
Simple and easy to use interface
Convenient access on mobile devices
Comprehensive in containing essential features in one place
Flexibility and ease of checking account information

Cons

Frequent issues with signing in and password resets
App freezes or gets stuck on PIN setup screen
Difficulty adding clients or limited functionality
Optavia Pay links do not work or redirect incorrectly
Navigation can be difficult or cumbersome

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User Reviews

Recent rating average: 3.50

All time rating average: 4.65

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36% (8)

Date	Author	Comment
2024-12-12	De*****	Very difficult to navigate.
Very difficult to navigate.
2024-11-23	Ro*****	this is a very useful tool, tracking is easier than ever!
this is a very useful tool, tracking is easier than ever!
2024-08-24	Sa*****	cannot add a client
cannot add a client
2024-06-06	T.*****	Really appreciation the simplicity
Really appreciation the simplicity
2024-05-07	Je*****	very convenient to have on phone
very convenient to have on phone
2024-04-05	Te*****	awfull,cant sign in.allway,have to keep reseting passwords
awfull,cant sign in.allway,have to keep reseting passwords
2023-07-21	DJ*****	As long as I follow the structure, then I'm a success!
As long as I follow the structure, then I'm a success!
2023-01-15	ja*****	I enjoy the program, looking forward to helping others. pay it forward
I enjoy the program, looking forward to helping others. pay it forward
2022-09-23	Ta*****	Works amazingly well. Love how it has everything right here in one spot.
Works amazingly well. Love how it has everything right here in one spot.
2022-09-20	C *****	Every time I checked an email of a client I had to go all the way back to going back to the beginning and open the app again.
Every time I checked an email of a client I had to go all the way back to going back to the beginning and open the app again.