Reviews of OPTAVIA

By: Medifast, Inc. App

List of user reviews and ratings for OPTAVIA

Total ratings

4.22 (Rating count: 4,088)

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Review summary

Users appreciate the app's ability to track meals, weight, hydration, and provide recipes, enhancing their experience with the Optavia program. However, the app suffers from frequent crashes, constant logouts demanding multiple daily sign-ins, and meal logging duplication bugs. Many request improved fitness device integration and customizable meal reminders. Stability and usability issues significantly detract from the app's value despite its helpful features.

Pros

Helps track meals, weight, and hydration effectively when functioning properly.
Includes recipe sections for Lean & Green meals which users find helpful.
Free app with no ads, appreciated by users.
Integrates with the Optavia health plan to support dietary tracking.
Provides weight tracking and water intake logging features.

Cons

Frequent crashing and instability, especially when logging meals or using certain features.
Users are repeatedly logged out requiring frequent sign-ins multiple times a day.
Meal logging issues such as duplication of entries making tracking frustrating.
Lack of integration with fitness devices like step trackers.
Absence of adjustable reminders or timers for meals, limiting scheduling functionality.

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User Reviews

Recent rating average: 2.70

All time rating average: 4.22

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43% (34)

Date	Author	Comment
2026-07-04	Ru*****	Frustrating that I have to sign in every time I want to use the app. If there was a way to keep me logged in please share
Frustrating that I have to sign in every time I want to use the app. If there was a way to keep me logged in please share
2026-06-09	Da*****	why is there no option to start a new account instead only I forgot my password
why is there no option to start a new account instead only I forgot my password
2026-05-24	Ma*****	No way to share the information with my health coach. There needs to be a way for the health coach to receive information i enter as a client.
No way to share the information with my health coach. There needs to be a way for the health coach to receive information i enter as a client.
2026-05-22	Ka*****	UPDATE 5/22/26: Android user. I've had to uninstall & reinstall 2x already..frustrating! Only way to log in. Contacted app support - no response. The other issue with it is that it doesn't keep old data. I can scroll back to yesterday or day 1 and there are no fuelings listed and no water intake listed etc. Lowered to 1 star after reviewing comments from others. These issues have been mentioned since 2022 with still no resolution!!
UPDATE 5/22/26: Android user. I've had to uninstall & reinstall 2x already..frustrating! Only way to log in. Contacted app support - no response. The other issue with it is that it doesn't keep old data. I can scroll back to yesterday or day 1 and there are no fuelings listed and no water intake listed etc. Lowered to 1 star after reviewing comments from others. These issues have been mentioned since 2022 with still no resolution!!
2026-05-07	Kr*****	I like being able to track my meals and fuelings in real time. What I don't like is that I have to log back into the app every two or three days. Why do I constantly get logged out on my own device??
I like being able to track my meals and fuelings in real time. What I don't like is that I have to log back into the app every two or three days. Why do I constantly get logged out on my own device??
2026-04-22	Ro*****	Poor bluetooth connectivity between scale and android app.
Poor bluetooth connectivity between scale and android app.
2026-04-14	Ki*****	Very helpful in getting started.
Very helpful in getting started.
2026-04-05	Ni*****	I can't sign in using my biometrics and it tells me my stored password is wrong. Using biometrics just returned me to login screen. This happened before, so I went to the website and changed my password, uninstall the app, and reloaded the app. This past week the app was regularly giving me loading errors on the fuelings lookup.
I can't sign in using my biometrics and it tells me my stored password is wrong. Using biometrics just returned me to login screen. This happened before, so I went to the website and changed my password, uninstall the app, and reloaded the app. This past week the app was regularly giving me loading errors on the fuelings lookup.
2026-04-01	Ch*****	prompt response
prompt response
2026-03-13	Br*****	Love the recipes!!
Love the recipes!!