OnStar Guardian: Safety App

Name: OnStar Guardian: Safety App
Rating: 4.3190126 (12016 reviews)
Author: OnStar, LLC

By: OnStar, LLC

Key safety services on your smartphone

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Features & Capabilities

The OnStar Guardian Safety App brings essential family safety services directly to your smartphone. Featuring mobile crash detection that alerts OnStar Advisors automatically, the app offers peace of mind in any vehicle or motorcycle. Roadside assistance is available for all your travel needs—battery jumps, flat tires, fuel delivery, and towing are just a tap away. Stay connected with the family locator, sharing real-time locations and sending arrival notifications to loved ones. In emergencies, the red Emergency button connects you 24/7 to trained OnStar Advisors who provide specialized support and dispatch first responders.

Available to eligible OnStar Members or through a standalone plan, the app supports sharing with up to seven family members or friends at no extra cost. Ideal for all travelers seeking comprehensive safety, the OnStar Guardian app ensures help is always within reach, wherever life takes you.

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security

By:

OnStar, LLC

Downloads:

2,870,677 5.85K

Rating:

4.32

(12,016) 30 new ratings

Version:

3.7.0 Last updated: 2026-06-03

Version code:

605

Creation date:

2019-11-12

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.READ_EXTERNAL_STORAGE High risk

Size:

154.92MB

Email:

on*****@gm.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-09

Compare stats and ranking:

Ranking

# 34,947 ▼ 34

Other rankings

#125 in Lifestyle (Free) ▼ 29#12 in autocomplete keyword 13 ▼ 1

Other platforms

OnStar Guardian: Safety App (v3.7.0)

4.80

(22,030)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

OnStar, LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.onstar.guardian

Email:

on*****@gm.com

Website:

https://www.onstar.com

User Reviews

Users praise the Guardian app when it functions, noting it is useful and easy to use. However, repeated themes across reviews show serious reliability problems: crashes or inability to open, inaccurate or missing location data, inconsistent performance, billing/cancellation friction, and OnStar feature failures with poor support. Overall, the app has potential but is often unstable on Android and fails to meet expectations for continuous tracking and easy subscription management.

Pros

Useful and helpful when it works.
Easy to use.
Generally positive reception about the Guardian app (amazing/great/love).

Cons

Frequent crashes or failure to open / startup crashes.
Location tracking is inaccurate or not updating.
Reliability is inconsistent; features work only sometimes.
Billing and plan management problems (painful to cancel; cannot manage plan).
OnStar-specific features not functioning (OnStar button issues / service call permissions) and weak support.

Recent reviews

Updated reply: a fellow by the name of John Andrew in the live chat of customer service at OnStar helped me with the compatibility issue. It turns out anybody with an Android phone that has recently upgraded to One UI 8.5 for Android 16, is going to have a problem with the app not being compatible with your device. All you need to do is clear the cache, clear the data, uninstall and reinstall the app and it will work fine. Cheers to good customer service! He was very friendly too!