Reviews of OneLogin Protect

By: One Identity LLC App

List of user reviews and ratings for OneLogin Protect

Total ratings

2.48 (Rating count: 2,063)

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Review summary

User reviews reveal a mixed experience: when it works, OneLogin Protect provides OTP codes and push verifications in a simple, straightforward manner and can serve as an Authenticator replacement in school/enterprise settings. However, the recurring issues are severe: unreliable push/verification, codes not being generated or accepted, frequent update/lockout prompts, and cases where the app disappears or cannot be located. Additionally, there is no backup/export for TOTPs, making transfers to new devices difficult. Overall, reliability and maintainability are the main concerns.

Pros

Provides one-time codes and push notifications when it works, functioning as a basic authenticator.
Simple and straightforward to use when the service is functioning.
Can serve as a replacement for other authenticator apps like Authy or Google Authenticator in some deployments.
Useful in school/enterprise environments where OneLogin Protect is required.

Cons

Push notifications are unreliable or fail to trigger verification, forcing manual code entry.
Generated codes are sometimes not accepted by the portal or cannot be used to log in.
App frequently requires updates or blocks access due to being out of date (lockouts).
The app can disappear from the device or becomes hard to locate, requiring reinstall or Play Store access.
No backup or export option for TOTPs, making it hard to move to a new device.

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User Reviews

Recent rating average: 3.10

All time rating average: 2.48

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67% (62)

Date	Author	Comment
2026-08-04	Sa*****	awesome
awesome
2026-08-03	Ar*****	great
great
2026-07-30	Do*****	didn't send code couldn't punch in do therapy notes.
didn't send code couldn't punch in do therapy notes.
2026-07-23	Sa*****	Best!
Best!
2026-07-10	vi*****	Very poor app. If your old phone is lost, damaged, or stops working, there is no way to transfer your account or data to a new phone. There is also no backup or recovery option, so users can easily lose access permanently. This is a serious issue that needs to be fixed. Please add a secure backup and account recovery feature.
Very poor app. If your old phone is lost, damaged, or stops working, there is no way to transfer your account or data to a new phone. There is also no backup or recovery option, so users can easily lose access permanently. This is a serious issue that needs to be fixed. Please add a secure backup and account recovery feature.
2026-07-09	Sa*****	Why make us download an app just for a mandatory two-factor aunthentication? So dumb.
Why make us download an app just for a mandatory two-factor aunthentication? So dumb.
2026-07-01	KE*****	great 👍🏾
great 👍🏾
2026-06-15	Ba*****	ok
ok
2026-06-11	Ka*****	Sometimes I'm not getting the pop-up notification to key in the security code. Development team need to fix those bugs.
Sometimes I'm not getting the pop-up notification to key in the security code. Development team need to fix those bugs.
2026-05-31	ka*****	hirrible app, not sure why my employment still uses this. I cant open it on my phone, after it was downloaded.
hirrible app, not sure why my employment still uses this. I cant open it on my phone, after it was downloaded.