Field Force Assistant

Is an application that supports the daily work of market teams such as sales staff, sales supervisors, area managers, display staff,...

Includes practical features organized by employee job description
- Customer care steps.
- Natural display management.
- Market survey.
- Suggested orders to customers based on history, employee KPIs, commercial support programs that customers participate in, combined with the results of customer care steps.
- Monitor progress in implementing KPIs.
- Manage customer information with different approval levels for each type of information.
- Training sales staff.
- Monitor sales activities of employees.
- Resolve complaints.
- Taking care of potential/existing distributors/agents.
- Manage presence on supermarket shelves.