Reviews of Olyns

By: Olyns Inc App

List of user reviews and ratings for Olyns

Total ratings

2.13 (Rating count: 410)

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Review summary

Users appreciate the app's concept and features like locating nearby recycling cubes and the ease of signing up. However, multiple recurring issues diminish the experience: recycling machines are often full, slow, or malfunctioning; app reliability on Android is poor, with crashes and connectivity problems; real-time status accuracy is lacking; and customer support is difficult to reach. These problems cause user frustration and wasted time, overshadowing the app's convenience and good intentions.

Pros

App has a useful feature to find nearby recycle machines and shows their capacity status.
Signing up and starting recycling with the app is easy and straightforward.
The concept of convenient self-service recycling using cubes is appreciated.
The app and machines help facilitate recycling deposits, saving people from lengthy manual processes.
Some users find the app generally functions well and is convenient to use once operational.

Cons

Machines are frequently full or out of order, limiting usability.
Machine processing speed is very slow, causing frustration and time wastage.
The app has reliability issues on Android, including crashes, login problems, and difficulty linking with machines.
Communication between app and machines lacks real-time accuracy leading to wasted trips.
Customer support is unresponsive or slow to resolve issues.
App requests permissions that some users find excessive for its purpose.
New features like time limits discourage users and complicate the process further.
App sometimes incorrectly rejects legit containers and misreads deposit values.

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User Reviews

Recent rating average: 2.40

All time rating average: 2.13

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42% (13)

Date	Author	Comment
2025-02-02	Th*****	Absolutely useless! All boxes in the bay area are full and looks like they don't empty them on time. Unless recycling plastic is your lifelong passion so you're okay with spending a whole Sunday morning trying to find a box, Olyns is not for you!
Absolutely useless! All boxes in the bay area are full and looks like they don't empty them on time. Unless recycling plastic is your lifelong passion so you're okay with spending a whole Sunday morning trying to find a box, Olyns is not for you!
2025-01-06	Jo*****	Machines are almost always full or out of order. When machines are operational, the app doesn't communicate with the machines in real time. I drove to three different locations that the app showed would accept glass, but all three were full. I've only used the machine successfully once. Every other time, I've been carrying my cans and bottles back to the car before shopping.
Machines are almost always full or out of order. When machines are operational, the app doesn't communicate with the machines in real time. I drove to three different locations that the app showed would accept glass, but all three were full. I've only used the machine successfully once. Every other time, I've been carrying my cans and bottles back to the car before shopping.
2025-01-06	Ro*****	good. its just slow and lot of inconvenience. please put more on grocery stores
good. its just slow and lot of inconvenience. please put more on grocery stores
2025-01-05	Ja*****	Cheats you! Doesn't count and pay for some of the legit cans that the dumb machine sucks up! Keep track. Then it rejects clean unbent stuff plainly stamped/labled CA CRV. Thieves. Edit from early 2025. Same dismal experience. Counted the large 10 cent bottles as a nickel--if at all. What gives with these shysters anyway??
Cheats you! Doesn't count and pay for some of the legit cans that the dumb machine sucks up! Keep track. Then it rejects clean unbent stuff plainly stamped/labled CA CRV. Thieves. Edit from early 2025. Same dismal experience. Counted the large 10 cent bottles as a nickel--if at all. What gives with these shysters anyway??
2024-12-28	G *****	The machines are beyond frustrating. Could they work any slower? They are designed to slow you down. Even after you wait for the "green light" you get the condescending admonishment to "wait for the green light".
The machines are beyond frustrating. Could they work any slower? They are designed to slow you down. Even after you wait for the "green light" you get the condescending admonishment to "wait for the green light".
2024-12-21	Th*****	Beyond frustrating. App is stuck on "Add to Google Wallet" even though it has already been added. No way to navigate beyond that screen. Went to a cube anyway, and my phone was recognized, and took my bottles, but then..... nothing 😡
Beyond frustrating. App is stuck on "Add to Google Wallet" even though it has already been added. No way to navigate beyond that screen. Went to a cube anyway, and my phone was recognized, and took my bottles, but then..... nothing 😡
2024-12-17	Jo*****	The app functions well without any issues, has a useful feature to find recycle machines, and it's quick to use.
The app functions well without any issues, has a useful feature to find recycle machines, and it's quick to use.
2024-12-14	al*****	The app generally works fine. However, there are times where it won't pass authentication and you can't Deepak any cans.
The app generally works fine. However, there are times where it won't pass authentication and you can't Deepak any cans.
2024-12-06	DS*****	Convenient and easy. Wish they can be in every grocery stores.
Convenient and easy. Wish they can be in every grocery stores.
2024-11-30	An*****	A very interesting solution. I can only hope these cubes appear everywhere, or at least double their local footprint. The app works well. The cubes have to work well and be regularly emptied. Glass has smallest capacity and can be an issue if that cube part is full.
A very interesting solution. I can only hope these cubes appear everywhere, or at least double their local footprint. The app works well. The cubes have to work well and be regularly emptied. Glass has smallest capacity and can be an issue if that cube part is full.