Reviews of Macaroni Grill

By: OLO

List of user reviews and ratings for Macaroni Grill

Total ratings

3.23 (Rating count: 44)

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Review summary

Users appreciate the appealing deals, easy navigation, and enjoyable food at Macaroni Grill. However, frequent issues arise with coupon codes, especially the Monday two-for-one deal not working properly. Several users experienced errors with order placement resulting in incorrect charges and needed to call the restaurant. Additional complaints include app glitches such as failing to save gift cards, disappearing tip options, and problems installing the app. Despite the app's strengths, these recurring technical and service issues frustrate many users.

Pros

Offers coupons, deals, and sales on certain dishes
Easy to navigate app with the ability to add special instructions
Delicious food and excellent service according to users
Recommended by users who enjoy Macaroni Grill's food

Cons

Two for one Monday deal coupon code often does not work and gives an error
Orders placed through the app can have errors, including charging credit card without completing order
App issues with saving gift cards and disappearing tip box
Technical problems with app installation on some devices
Lack of rewards system in the app

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User Reviews

Recent rating average: 2.10

All time rating average: 3.23

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35% (9)

Date	Author	Comment
2024-10-15	Gi*****	Coupons, deals, and sales on certain dishes.
Coupons, deals, and sales on certain dishes.
2024-05-18	Er*****	Only orders done through the app are visible. Should be able to scan receipts in or manually enter them in.
Only orders done through the app are visible. Should be able to scan receipts in or manually enter them in.