Reviews of Friendly's Restaurant

By: Lunchbox Technologies Inc App

List of user reviews and ratings for Friendly's Restaurant

Total ratings

4.48 (Rating count: 1,849)

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Review summary

Users predominantly report a negative overall experience due to persistent performance and ordering issues. The main pain points are slowness and unstable UI, frequent errors when placing orders, and login/update friction. There are a few positive notes about food/service quality, improving rewards, and easy app installation, but these are less frequent than the app reliability problems.

Pros

Food quality and friendly service are frequently praised.
Rewards program has improved according to users.
App is easy to download.
Some reviewers mention new or unique menu items tied to Friendly's.

Cons

Significant slowness and lag when using the app.
Frequent UI instability and bugs (freezes, glitches, bottom-anchored controls, no landscape mode).
Ordering problems including duplicate orders and errors placing orders, plus issues with guest checkout.

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User Reviews

Recent rating average: 3.10

All time rating average: 4.48

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45% (36)

Date	Author	Comment
2026-07-11	Ka*****	buggy, slow, won't load card info from photo despite the app asking to do so.
buggy, slow, won't load card info from photo despite the app asking to do so.
2026-05-28	Ja*****	has a lot of lag and doesn't update what's on screen properly.
has a lot of lag and doesn't update what's on screen properly.
2026-05-26	tc*****	very slow at times
very slow at times
2026-05-14	Na*****	wish i coukd tip on the app and it often lags before it finally reaches the restaurant PIS
wish i coukd tip on the app and it often lags before it finally reaches the restaurant PIS
2026-04-12	Ca*****	love their food
love their food
2026-03-31	Jo*****	good food
good food
2026-03-30	El*****	very difficult to get promotions that are offered.
very difficult to get promotions that are offered.
2026-03-23	Cj*****	Hmmm, screen froze multiple times. could have placed 3 orders on-line for the time it took me on the app. In addition, I was eligible for a free medium sundae but could not find where to redeem it. :-/
Hmmm, screen froze multiple times. could have placed 3 orders on-line for the time it took me on the app. In addition, I was eligible for a free medium sundae but could not find where to redeem it. :-/
2026-03-18	Ma*****	Sad to see they have gotten rid of delivery for my location. Even more annoying when the manager tried to gaslight me into saying they haven't done delivery in 2-3 years. Like my app says I literally ordered last month. No need to gaslight me. Just say this location doesn't do it anymore. There should be a sauce on the side option. Also annoying that now I have to pick up there are plenty of selections to schedule pick up but none of them work. Anything I picked said order ready in 20min.
Sad to see they have gotten rid of delivery for my location. Even more annoying when the manager tried to gaslight me into saying they haven't done delivery in 2-3 years. Like my app says I literally ordered last month. No need to gaslight me. Just say this location doesn't do it anymore. There should be a sauce on the side option. Also annoying that now I have to pick up there are plenty of selections to schedule pick up but none of them work. Anything I picked said order ready in 20min.
2026-03-11	Pi*****	love everything about friendly's
love everything about friendly's