Ola: Book Cab, Auto, Bike Taxi Android

Ola: Book Cab, Auto, Bike Taxi

Easy & Fast online booking of Cabs, Autos & Bike Taxi. Send Parcels.

Features & Capabilities

Ola is your one-stop app for rides and parcel delivery in India. With millions of trusted users across 200+ cities, Ola offers a wide range of ride options—from Auto Rickshaws and Bike Taxis to cabs of every class—plus flexible parcel services.

Safety and convenience: OTP verification, SOS, live tracking, luggage-friendly rides, and multiple payment options (Cash, UPI, cards). Earn and redeem Ola Coins for discounts on rides, meals, and courier services.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Ola (ANI TECHNOLOGIES PRIVATE LIMITED)
Google Play Store
https://play.google.com/store/apps/details?id=com.olacabs.customer
Email:
su*****@olacabs.com
Website:
http://www.olacabs.com

User Reviews

User feedback is mixed. The recurring issues are fare transparency and unexpected charges, with drivers reportedly asking for extra money and final fares not matching quoted estimates. Many reviews cite unreliable availability, with drivers canceling or not accepting rides and long waits. Booking experience and vehicle quality also raise concerns, including lack of pre-booking details, no AC in some cabs, and older cars. Some reviewers still praise Ola for speed, safety, and overall service, calling it 'great' or 'excellent'. Overall, customers want consistent pricing, reliable driver performance, and better visibility of ride details.
Pros
  • Overall positive service experiences and good driver behavior
  • Fast and accurate service
  • Safe journey
Cons
  • Unpredictable fares and extra charges; lack of price transparency
  • Drivers frequently cancel or refuse rides, causing delays
  • Pre-booking details not shown and vehicle quality concerns (no AC, outdated cars)
Recent reviews
my account got restricted for no reason
by Ma*****, 2026-06-20

Very bad experience with Ola. My friend and I were booking an airport cab. Due to app glitches and delayed updates, we weren't aware multiple bookings had been created. At the pickup point, two cabs were waiting, but both drivers refused to drop us, forcing us to cancel. Now we're expected to pay a fine for Ola's app failure. Later, booking history showed extra bookings that weren't updated in the app. Worst part: no way to raise a complaint in app. If we'd missed our flight,who was responsible?
by Na*****, 2026-06-20

Please fix your ui and updating system. Multiple rides are getting booked. Updates don't show leading to multiple bookings. Drivers are rude and made us cancel the ride.
by Sh*****, 2026-06-20
View all user reviews ›

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